Rights Operations Manager

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Oversee the comprehensive Digital Asset Management process, which includes facilitating asset uploads and downloads for marketers, producers, and outside agency partners.

• Spearhead process-discovery projects, pinpoint operational shortcomings, and implement strategic enhancements to boost DAM efficiency and user engagement.

• Liaise with legal, business affairs, production, marketing teams, and external vendors to address access and rights-management challenges both domestically and internationally.

• Collaborate with third-party vendors and external retailers to ensure proper asset delivery and adherence to compliance standards.

• Design and conduct DAM and rights-management training sessions for internal teams and external agency partners.

• Uphold licensing and rights-management regulations for all assets uploaded and distributed via the DAM.

• Develop clear and predictable workflows for asset ingestion and distribution processes.

• Collect user feedback, identify areas for improvement, and continuously refine DAM operations.

• Minimize bottlenecks associated with asset uploads, downloads, and rights clearances.

• Guarantee positive experiences for cross-functional teams and external agencies utilizing the DAM process.

• Ensure compliance and governance across distributed assets, aiming for zero compliance breaches.

• Serve as the primary point of contact for Digital Asset Management.

⛳️ Requirements

• A minimum of 6 years of practical experience in managing and scaling enterprise Digital Asset Management platforms.

• Extensive experience with leading digital asset management systems (e.g., Orange Logic, Adobe Experience Manager, Canto).

• A deep foundational knowledge of asset licensing, digital rights management (DRM), and usage rights compliance is essential.

• High proficiency in Google Docs, Sheets, Slides, and Calendar for stakeholder reporting and tracking purposes.

• Demonstrated capability to drive tool adoption, deliver training, and guide diverse teams through operational transitions.

• Proven ability to collaborate effectively with various stakeholders, including internal creative teams, production companies, and roster agencies.

• Highly motivated, determined, and organized problem-solver with a keen attention to detail.

• Ability to function effectively in a deadline-driven, fast-paced work environment.

• Capacity to thrive in dynamic and ambiguous settings, proactively seeking answers and solutions.

• Adaptable and comfortable in an evolving environment with changing directives.

• Strong teamwork orientation and commitment to client satisfaction.

• Capability to produce high-quality outputs and manage multiple projects within a technical work context.

• Ability to maintain strict confidentiality.

• Excellent communication, customer service, leadership, and stakeholder-influence skills.

• Proven ability to build rapport, establish credibility, and drive results within a highly matrixed organization.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and continued education.

• Flexible working hours and remote work options.