Revenue Systems – Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of systems that verify, provision, and manage customer accounts, including processes for business and identity verification, user roles, permissions, and access management.

• Develop and manage billing systems that accommodate complex pricing and contract structures.

• Ensure that new products are ready for sale on launch day, with pricing, contract terms, entitlements, and access controls established prior to go-live.

• Define processes for the account lifecycle, from signup to closure.

• Create workflows that synchronize billing, access, contracts, and customer communications.

• Collaborate with Product and Engineering teams on internal tools and customer-facing purchasing and usage workflows.

• Design workflows and automations to replace manual processes, enabling scalability without increasing headcount.

• Conduct ad-hoc analyses for Go-To-Market (GTM) and Finance teams on pricing, packaging, and product usage.

• Work closely with the Head of GTM Strategy & Operations while collaborating with GTM, Product, Engineering, Finance, and Legal teams.

⛳️ Requirements

• A minimum of 2 years of experience in revenue operations, GTM engineering, business systems design, or related roles is preferred.

• Proficient understanding of APIs and data models.

• Strong SQL skills.

• Capability to build scripts, automations, or internal tools.

• Experience in configuring, integrating, and maintaining business systems such as billing platforms, CRMs, or contract management systems.

• Familiarity with SaaS billing concepts, including usage-based pricing, prepaid credits, and subscription structures, or a willingness to learn.

• Hands-on experience with a modern billing platform is an advantage.

• Ability to design workflows that address failure cases and incorporate checks within systems.

• Skill in identifying and resolving root causes.

• Daily use of AI with sound judgment regarding speed and guardrails.

• Strong writing skills and the ability to align with cross-functional partners.

🏝️ Benefits

• $142 million in company funding from leading investors (this pertains to company context, not role compensation).