Revenue Ops Systems Analyst

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the GTM technology stack, ensuring seamless integration between Salesforce and related systems.

• Analyze internal data to detect process gaps, identify root causes, prioritize issues, and explore optimization possibilities.

• Create and oversee automation workflows to minimize manual tasks and enhance efficiency.

• Design and implement AI-driven workflows, including multi-step agents, structured data extraction, and decision-making automations.

• Collaborate with Marketing, Sales, Customer Success, and Finance to convert business requirements into scalable processes.

• Assess, pilot, and deploy AI tools such as Claude, Devs.ai, Clay, and Workato.

• Promote data integrity through deduplication, standardization, and enforcement of data entry protocols.

• Assist in automating commissions, territory management, and data enrichment processes.

• Oversee incident response, change management, monitoring, alerting automation, and documentation.

• Lead cross-functional GTM systems initiatives from initial scoping to full implementation.

⛳️ Requirements

• A minimum of 3 years of professional experience in a go-to-market operations or forward deployment capacity.

• Background in Sales, Customer Success, Marketing, Revenue, or related go-to-market operations.

• Proficient in both quantitative and qualitative data analysis.

• Extensive experience in Salesforce administration, including configuration, workflow/flow creation, data modeling, and reporting.

• Proven track record in building and managing contemporary GTM systems and integrations, including Zendesk, HubSpot, Planhat, Gong, and similar platforms.

• Practical experience with LLM, including prompt design, tool/function calling, context and memory design, and output assessment.

• Familiarity with basic TypeScript/JavaScript and Python scripting.

• Strong project management capabilities.

• Proficient in SQL or data analysis.

• Experience with BI/reporting tools such as Looker, Snowflake, Tableau, or similar.

• Self-driven and capable of working independently in a dynamic environment.

• Excellent written and verbal communication abilities.

• Ability to question assumptions and support final decision-making processes.

• Formal Salesforce admin certification is advantageous.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work environment and remote work options.

• Collaborative and inclusive company culture.