Revenue Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the operational rhythm concerning forecasting, pipeline management, deal evaluation, coverage, and conversion rates.

• Identify potential risks and shortfalls related to revenue goals before they escalate into issues.

• Develop and oversee dashboards and key performance indicators for weekly operational metrics, quarterly business reviews, executive reporting, and Board meetings.

• Convert the revenue strategy into a practical operating framework that encompasses capacity and headcount planning, territories, quotas, pipeline necessities, compensation structure, and productivity assessment.

• Serve as the go-to coordinator for Master Service Agreements (MSAs), Data Processing Agreements (DPAs), amendments, Non-Disclosure Agreements (NDAs), procurement, and customer feedback.

• Collaborate with legal counsel and internal stakeholders while maintaining contracting guidelines.

• Organize deals and oversee pricing and discount approvals, order forms, and non-standard terms.

• Facilitate the commercial process from the opportunity stage to the final signature.

• Work together with Marketing on HubSpot/Salesforce, Clari, and the broader go-to-market technology ecosystem.

• Ensure data accuracy and provide a dependable source of truth for pipeline, bookings, annual recurring revenue (ARR), and customer information.

• Bridge connections between Sales, Marketing, Customer Success, Finance, Product, and Legal teams.

• Broaden the role to include pipeline attribution, renewals and expansions, commissions, and customer transitions.

⛳️ Requirements

• Minimum of 5 years experience in Revenue Operations, Sales Operations, or Deal Desk within a B2B SaaS environment.

• Preferably familiar with security or other technical/enterprise sales cycles.

• Proven history of managing forecasting and pipeline processes comprehensively.

• Experience in structuring commercial agreements and conducting deal desk procedures, including pricing, discounts, non-standard terms, and order forms.

• Comfortable acting as the process owner for legal and contracting activities, including MSAs, DPAs, NDAs, and redlines.

• Strong working knowledge of Salesforce/HubSpot, Clari, and the broader GTM technology stack.

• Experience in creating executive-level reports and dashboards.

• Ability to translate a revenue strategy into an operational model that includes capacity, quotas, territories, and compensation.

• Comfortable working remotely and asynchronously as part of a distributed team.

• Expected to exhibit autonomy and agility typical of an early-stage startup environment.

🏝️ Benefits

• Equity as a foundational member of the GTM leadership team.

• Competitive salary package.

• High-visibility position with opportunities for exposure to executive and Board-level reporting.

• Unique chance to establish the RevOps function, systems, playbooks, and processes from the ground up.

• Direct access to the VP of Sales, with significant influence over company planning, forecasting, and deal execution.

• Flexible remote work and asynchronous collaboration with a distributed team.

• Independence and the fast-paced environment characteristic of an early-stage startup.