Revenue Operations Manager

This is a fully remote position, open to applicants in North America.

📋 Description

• Take ownership of the CRM and related tools, such as HubSpot and Nooks, to aid marketing, sales, and finance.

• Oversee the architecture of the CRM, including workflows, integrations, data quality, and the roadmap for tools.

• Manage the entire sales funnel from initial contact to successful closure.

• Capture, enhance, score, and distribute inbound, outbound, and partner leads.

• Define lifecycle stages and facilitate the transition from marketing to sales.

• Create and sustain systems for enriching account and contact data.

• Develop reports for stage conversion, attribution, pipeline analysis, forecasting, and financial modeling.

• Establish and uphold data quality standards while promoting the adoption of reliable data practices.

• Integrate AI and automation into tools and processes.

• Create scalable processes and playbooks.

• Construct and maintain marketing workflows for lead capture, form submissions, nurturing, and campaign tracking.

• Collaborate with marketing, sales, and finance departments.

⛳️ Requirements

• 3 to 6 years of experience in revenue operations, marketing operations, or sales operations.

• Ideally, experience at a rapidly growing B2B SaaS company or agency.

• Proficient knowledge of HubSpot, including its architecture, workflows, properties, lifecycle stages, integrations, and data hygiene; required.

• Strong analytical abilities and practical data management skills.

• Capability to generate reports and assess funnel conversion, leakage, and areas for improvement.

• Skill in developing clean, repeatable, and scalable systems.

• Excellent communication skills.

• Ability to excel in a fast-paced environment with changing priorities.

• Legal authorization to work in your country of residence.

• Minimum 4-hour overlap with San Francisco mornings (PST).

🏝️ Benefits

• Fully remote work.

• Work from any location.

• Support for setting up your work environment.

• Minimal meetings and a focus on asynchronous communication.

• Generous time off.

• Allowance to observe your country's holidays.

• Opportunities for professional development.

• Work environment centered around AI and learning opportunities.

• Access to training, workshops, and mentorship programs.

• Support for attending external conferences and industry events.

• A culture of open communication and feedback-driven practices.