Revenue Operations Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main Revenue Operations business partner to the Chief Customer Officer and the CCO Leadership Team.

• Oversee annual planning, quarterly business reviews, monthly operating reviews, and executive business cadence.

• Create executive dashboards and KPIs that encompass bookings, revenue, gross profit, services performance, customer health, utilization, backlog, and operational metrics.

• Collaborate with Finance, Sales, HR, Marketing, IT, and Business Unit leaders to synchronize priorities and implement strategic initiatives.

• Direct forecasting, performance analysis, and executive reporting.

• Propel cross-functional transformation programs aimed at enhancing operational efficiency, customer experience, and sustainable growth.

• Assess emerging technologies and best practices to refine the CCO operating model and increase organizational productivity.

• Establish scalable reporting, governance, and business processes.

• Partner with leaders on business cases, investment decisions, resource planning, and organizational effectiveness.

• Manage operational readiness for acquisitions, new programs, organizational changes, and strategic initiatives.

• Ensure data integrity, reporting consistency, and executive visibility throughout the CCO organization.

• Cultivate relationships across Executive Leadership to influence decisions and foster alignment.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience.

• Over 10 years of experience in Revenue Operations, Sales Operations, Business Operations, Strategy, Consulting, or related leadership positions.

• Proven experience supporting executive leadership and influencing senior stakeholders.

• Strong analytical, financial, and strategic thinking capabilities.

• Experience leading enterprise-wide cross-functional initiatives.

• Advanced proficiency in Salesforce, Excel, and business intelligence tools.

• Demonstrated experience utilizing AI, automation, and digital technologies to enhance business performance.

• Exceptional executive communication and presentation abilities.

• Ability to navigate ambiguity, prioritize competing initiatives, and drive execution.

• Willingness to travel as required by business needs.

🏝️ Benefits

• Equal Opportunity Employer.

• Reasonable accommodations for individuals with disabilities.

• Commitment to diversity, equity, and inclusion.

• Priority referrals for protected veterans.

• Global technology and innovation environment.

• Opportunities to engage with AI-driven analytics, cloud solutions, cybersecurity, digital transformation, and cloud computing.