Revenue Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and manage the Relief-to-Hire pipeline within the CRM.

• Establish data standards for deal ownership, stages, and subsequent actions.

• Maintain a single deal per hospital-provider pair, ensuring both records are linked.

• Phase out manual tracking as the CRM system takes over.

• Create the weekly Relief-to-Hire scorecard and forecast for placements.

• Identify deals that are stalled and evaluate the potential value of improving each stage.

• Ensure that placement revenue is accurately attributed across various business units.

• Oversee automated placement invoicing in collaboration with the Platform and Finance teams.

• Draft requirements for lifecycle and workflow automations and assess their effectiveness.

• Set up and evaluate tests on fees, terms, and outreach strategies.

• Expand the pipeline and reporting to Canada upon the launch of Locum-to-Hire there.

• Provide a reliable scorecard for weekly business reviews.

• Ensure that active placement deals are recorded in the CRM.

• Assist in launching automated placement invoicing in both the US and Canada.

• Minimize the time Career Pathways managers spend on manual updates.

⛳️ Requirements

• Proven experience in revenue operations, sales operations, or business analytics within a marketplace, staffing, recruiting, or SaaS environment.

• Proficient in SQL and skilled in spreadsheet applications.

• Familiarity with business intelligence tools.

• Hands-on experience in CRM administration, such as with HubSpot or Salesforce.

• Capability to transform disorganized processes into clear specifications for engineers and operators.

• Experience in collaboratively changing a team's workflow.

• Awareness that various deal types necessitate distinct processes.

• Strong attention to data accuracy and the ability to verify unexpected figures against a secondary source.

• Experience with cohort analysis methodologies.

• Excellent writing skills, characterized by clarity and conciseness.

• Familiarity with recruiting or placement funnels is advantageous.

• Proficient in using AI to enhance workflow efficiency, including automating personal tasks.

• High level of agency and adaptability to coaching.

🏝️ Benefits

• Accelerated growth and learning opportunities.

• Stipends for home office setup, ongoing education, and monthly wellness initiatives.

• Comprehensive health benefits, with the base medical plan fully covered and optional premium buy-up plans available.

• 401K plan.

• Unlimited Paid Time Off.

• Paid maternity/paternity leave and reproductive care leave.

• Gifts for birthdays and anniversaries.

• Opportunity for domestic travel, including regional team-building events.