Revenue Cycle Operations Director

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Manage a portfolio of clients within the Service Center.

• Ensure seamless daily operations, adherence to contracts, and optimal revenue cycle performance.

• Lead the operations management team in activities essential for consistent revenue cycle performance.

• Implement the objectives, responsibilities, and initiatives of the Service Center.

• Make significant operational decisions and prioritize various projects.

• Set quarterly goals and collaborate with the HMS Service Center Operational Leadership Team to achieve them.

• Analyze, interpret, and summarize components of revenue cycle data.

• Track performance against Key Performance Indicators.

• Identify challenges, risks, barriers, and opportunities for improvement related to Service Center responsibilities, service level agreements, technology, and personnel.

• Oversee a group of RC Operations Managers and clients, offering guidance and removing obstacles.

• Coach, develop, and mentor direct reports and other team members.

• Establish and nurture relationships with both domestic and international service center stakeholders.

• Design and present internal and client-facing projects alongside HMS Senior Leadership.

⛳️ Requirements

• Must have current permanent work authorization in the U.S.

• A Bachelor's degree is required.

• Proficiency in Microsoft Office (Word, PowerPoint, Excel) is essential.

• Experience in direct supervisory roles is necessary.

• Backend Epic revenue cycle experience is mandatory.

• Over 7 years of experience in healthcare operations, including more than 5 years in managerial roles.

• Must demonstrate leadership and integrity.

• Strong communication skills and executive presence are required.

• Capable of strategic decision-making and critical thinking.

• Results-driven mindset.

• Effective at building relationships and networking.

• Skills in people development and coaching are necessary.

• Mental and physical health must be adequate to meet the demands and pressures of the role.

• Must possess the ability to read and write in English.

🏝️ Benefits

• Participation in an annual incentive compensation program.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Access to wellness programs.

• Limited travel opportunities.