Retina Sales Account Manager – Cleveland/Pittsburgh

This is a fully remote position, open to applicants in Ohio, +1 more state.

📋 Description

• Propel sales growth and ensure the effective implementation of CYKLX™ in Retina Specialty accounts.

• Cultivate relationships with Retina specialists, technicians, office managers, practice leadership, benefits verification staff, and billing personnel.

• Provide product and clinical education while assisting in the implementation of intravitreal injection protocols.

• Execute sales strategies, tactics, and promotional approaches within the territory.

• Conduct in-office visits, product detailing, and staff training.

• Represent the organization at local society meetings, customer events, and educational programs at the territory level.

• Implement approved educational programs and meetings for physicians and staff.

• Manage territory routing, call planning, frequency, and customer segmentation.

• Analyze sales data, market trends, and competitive activities within the territory.

• Maintain precise CRM documentation, call notes, sampling logs, and customer information.

• Support in-office ordering processes, inventory management, billing, and reimbursement tasks.

• Collaborate with Regional Sales Managers, Field Reimbursement Managers, Medical Science Liaisons, and cross-functional teams.

• Provide customer feedback to sales leadership, marketing, and medical teams.

• Assist with national campaigns, sampling initiatives, pilot projects, and conference activities.

• Adhere to company policies, promotional guidelines, and regulatory standards.

• Oversee the territory budget, encompassing travel, samples, and promotional materials.

• Engage in team training, national meetings, and skills development sessions.

• Report directly to the Regional Sales Director for Retina.

⛳️ Requirements

• A Bachelor’s degree is required.

• A minimum of 5 years of experience in medical sales.

• At least 2 years of experience in buy and bill therapeutics or medical device sales.

• Experience in eyecare, particularly with a successful track record calling on Retina Specialists, is strongly preferred.

• Comprehensive knowledge of total account management in complex product sales pull-through.

• Proven success in territory management, building customer relationships, and achieving sales results.

• Exceptional communication, presentation, and interpersonal skills.

• Demonstrated ability to collaborate and work effectively with Field Reimbursement Manager and Medical Science Liaison teams.

• Willingness to travel daily within the assigned territory, with overnight travel required.

• Strong organizational, analytical, and problem-solving skills.

• A valid driver’s license is required.

• Ability to travel within the territory over 90% of the time, including long drives, short flights, and/or overnight stays.

• Capability to accurately understand and convey technical information.

• Ability to adhere to instructions, work rules, company policies, and safety practices.

• Competence in meeting deadlines and managing typical workplace demands.

• Capacity to maintain confidentiality regarding sensitive information.

• Ability to apply judgment and reasoning to address work-related challenges.

• Authorization to work in the United States is required.

🏝️ Benefits

• Medical, dental, and vision insurance fully covered by the employer.

• Paid time off (PTO) available.

• Life and disability insurance provided.

• Paid parental leave offered.

• Competitive 401(k) company matching.

• A flexible and entrepreneurial work environment.

• An inclusive workplace culture.

• Quarterly sales incentives based on individual performance.

• Opportunities for team training, national meetings, and ongoing skills development sessions.