Retina Sales Account Manager – Cincinnati/Louisville

This is a fully remote position, open to applicants in Kentucky, +1 more state.

📋 Description

• Drive the growth of sales and ensure the successful integration of CYKLX™ within Retina Specialty accounts.

• Establish and nurture relationships with healthcare professionals and practice stakeholders.

• Provide product and clinical education to relevant parties.

• Implement territory sales strategies to meet sales, activity, and distribution objectives.

• Introduce CYKLX™ to Retina Specialists within the buy-and-bill therapeutic injection sector.

• Conduct in-office visits, product presentations, and staff training sessions.

• Develop consultative relationships with Retina specialists, technicians, office managers, practice leadership, benefits verification personnel, and billing staff.

• Offer clinical education and logistical support.

• Assist in the establishment of intravitreal injection protocols that incorporate CYKLX™ as a pre-injection anesthetic.

• Represent the company at local society meetings, customer events, and educational programs within the territory.

• Implement approved educational programs and meetings for physicians and staff.

• Oversee territory routing, call planning, frequency, and segmentation strategies.

• Analyze territory sales data, market trends, and competitive activities for strategic insights.

• Ensure accurate documentation in CRM systems, including call notes, sampling logs, and customer information.

• Assist with in-office ordering, inventory management, billing, and reimbursement processes.

• Collaborate with Regional Sales Managers, Field Reimbursement Managers, Medical Science Liaisons, marketing, medical, and cross-functional teams.

• Provide actionable feedback based on customer insights.

• Support national campaigns, sampling initiatives, pilot programs, and conference activities.

• Uphold compliance with company policies, promotional guidelines, and regulatory standards.

• Manage territory budget, travel expenses, samples, and promotional materials effectively.

• Participate in team training sessions, national meetings, and skills development workshops.

• Report directly to the Regional Sales Director for Retina.

⛳️ Requirements

• Bachelor’s degree is mandatory.

• A minimum of 5 years of experience in medical sales.

• At least 2 years of experience in buy and bill therapeutics or medical device sales.

• Experience in eyecare, particularly with a successful background calling on Retina Specialists, is highly preferred.

• Strong understanding of total account management in complex product sales processes.

• Proven success in territory management, building customer relationships, and driving sales results.

• Exceptional communication, presentation, and interpersonal skills.

• Demonstrated ability to collaborate effectively with Field Reimbursement Managers and Medical Science Liaison teams.

• Willingness to travel daily within the assigned territory, with overnight travel required.

• Strong organizational, analytical, and problem-solving skills.

• A valid driver’s license is required.

• Ability to travel within the territory more than 90% of the time, which includes long drives, short flights, and overnight stays.

• Capability to accurately understand and communicate technical information.

• Ability to adhere to instructions, work rules, company policies, and safety practices.

• Proficiency in meeting deadlines and managing standard workplace demands.

• Ability to maintain confidentiality regarding sensitive information.

• Competence in applying judgment and reasoning to work-related challenges.

🏝️ Benefits

• Employer-covered medical insurance.

• Employer-covered dental insurance.

• Employer-covered vision insurance.

• Paid time off (PTO).

• Life insurance coverage.

• Disability insurance benefits.

• Paid parental leave.

• Competitive 401(k) company match.

• A flexible and entrepreneurial work environment.

• An inclusive company culture.

• Quarterly sales incentives based on individual performance.

• Ongoing skills development sessions.

• Team training opportunities.

• Participation in national meetings.