Retina Sales Account Manager

This is a fully remote position, open to applicants in Washington.

📋 Description

• Propel sales growth and facilitate the successful integration of CYKLX™ within Retina Specialty accounts.

• Cultivate relationships with Retina specialists, technicians, office managers, practice leadership, benefits verification staff, and billing personnel.

• Provide product and clinical education.

• Implement territory sales strategies and promotional techniques at the practice level.

• Conduct in-office visits, product detailing, and staff training.

• Aid in the adoption of intravitreal injection protocols incorporating CYKLX™ as a pre-injection anesthetic.

• Represent the company at local society meetings, customer events, and educational programs at the territory level.

• Execute sanctioned educational programs and meetings for physicians and staff.

• Manage territory routing, call planning, frequency, and segmentation.

• Analyze sales data, market trends, and competitive activities within the territory.

• Maintain accurate CRM documentation, call notes, sampling logs, and customer information.

• Assist with in-office ordering, inventory management, billing, and reimbursement processes.

• Collaborate with Regional Sales Managers, Field Reimbursement Managers, Medical Science Liaisons, and cross-functional teams.

• Provide customer feedback to sales leadership, marketing, and medical teams.

• Support national campaigns, sampling initiatives, pilot programs, and conference activities.

• Ensure compliance with company policies, promotional guidelines, and regulatory standards.

• Oversee territory budget, travel, samples, and promotional materials.

• Participate in team training, national meetings, and skills development sessions.

⛳️ Requirements

• A Bachelor’s degree is required.

• 5+ years of experience in medical sales.

• At least 2+ years in buy and bill therapeutics or medical device sales.

• Experience in eyecare with a proven track record calling on Retina Specialists is highly preferred.

• Strong understanding of total account management in complex product sales pull-through.

• Proven success in territory management, building customer relationships, and driving sales results.

• Exceptional communication, presentation, and interpersonal skills.

• Demonstrated ability to collaborate and experience working with Field Reimbursement Manager and Medical Science Liaison teams.

• Willingness to travel within the assigned territory daily, with overnight travel as needed.

• Self-motivated with strong organizational, analytical, and problem-solving skills.

• A valid driver’s license is required.

• Ability to travel within the territory more than 90% of the time, which may include long drives, short flights, and/or overnight stays.

• Capacity to accurately understand and communicate technical information.

• Ability to adhere to instructions, work rules, company policies, and safety and security practices.

• Capability to meet deadlines and handle normal workplace demands.

• Ability to maintain confidentiality of sensitive information.

• Proficient in applying judgment and reasoning to work-related issues.

🏝️ Benefits

• Employer-covered medical, dental, and vision insurance.

• Generous paid time off (PTO).

• Life and disability insurance provided.

• Paid parental leave available.

• Competitive 401(k) company match.

• Flexible and entrepreneurial work environment.

• Inclusive company culture.

• Quarterly sales incentives based on performance.

• Ongoing skills development opportunities.

• Participation in team training and national meetings.