Retina Sales Account Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Drive sales growth and ensure successful adoption of CYKLX™ within Retina Specialty accounts.

• Establish and nurture relationships with healthcare professionals and practice stakeholders.

• Provide product and clinical education.

• Implement territory sales strategies and promotional initiatives.

• Meet territory sales objectives, activity metrics, and distribution targets.

• Conduct in-office visits, product detailing, and staff education.

• Develop consultative relationships with Retina specialists, technicians, office managers, practice leadership, benefits verification, and billing personnel.

• Offer clinical education and logistical support for intravitreal injection protocols.

• Represent the company at local society meetings, customer events, and territory-level educational programs.

• Facilitate approved physician and staff educational programs and meetings.

• Manage territory routing, call planning, frequency, and segmentation.

• Analyze territory sales data, market trends, and competitive activities.

• Maintain CRM documentation, call notes, sampling logs, and customer data.

• Assist with in-office ordering, inventory, billing, and reimbursement processes.

• Collaborate with Regional Sales Managers, Field Reimbursement Managers, Medical Science Liaisons, marketing, medical, and other cross-functional teams.

• Provide actionable feedback based on the voice-of-customer.

• Support national campaigns, sampling initiatives, pilot projects, and conference activities.

• Ensure compliance with company policies, promotional guidelines, and regulatory standards.

• Oversee territory budget, travel, samples, and promotional materials.

• Participate in team training, national meetings, and ongoing skill development sessions.

• Report directly to the Regional Sales Director, Retina.

⛳️ Requirements

• Bachelor’s degree is required.

• Minimum of 5 years of medical sales experience.

• At least 2 years of experience in buy-and-bill therapeutics or medical device sales.

• Eyecare experience, particularly with success in engaging Retina Specialists, is strongly preferred.

• Strong knowledge in total account management related to complex product sales pull-through.

• Proven success in territory management, building customer relationships, and driving sales results.

• Excellent communication, presentation, and interpersonal skills.

• Experience working alongside Field Reimbursement Managers and Medical Science Liaison teams.

• Willingness to travel daily within the assigned territory, including overnight stays as necessary.

• Strong organizational, analytical, and problem-solving skills.

• Valid driver’s license is required.

• Ability to travel within the territory over 90% of the time, which includes long drives, short flights, and overnight stays.

• Capability to understand and accurately communicate technical information.

• Ability to adhere to instructions, work rules, company policies, and safety and security practices.

• Competence in meeting deadlines and managing typical workplace demands.

• Ability to maintain the confidentiality of sensitive information.

• Capability to apply judgment and reasoning to work-related issues.

🏝️ Benefits

• Employer-paid medical insurance.

• Employer-paid dental insurance.

• Employer-paid vision insurance.

• Paid time off (PTO).

• Life insurance.

• Disability insurance.

• Paid parental leave.

• Competitive 401(k) company match.

• Flexible and entrepreneurial work environment.

• Inclusive culture.

• Quarterly sales incentives based on performance.

• Ongoing skills development sessions.

• Team training and national meetings.