Retina Sales Account Manager

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Drive sales growth and ensure the successful adoption of CYKLX™ within Retina Specialty accounts.

• Cultivate relationships with Retina specialists, technicians, office managers, practice leadership, benefits verification staff, and billing personnel.

• Implement territory sales strategies, selling techniques, and promotional initiatives.

• Conduct in-office visits, provide product detailing, and deliver staff education.

• Offer clinical education and logistical support.

• Aid in the implementation of intravitreal injection protocols that incorporate CYKLX™ as a pre-injection anesthetic.

• Represent the company at local society meetings, customer events, and educational programs at the territory level.

• Organize physician and staff educational programs and meetings.

• Manage territory routing, call planning, frequency, and segmentation.

• Analyze territory sales data, market trends, and competitive activities.

• Maintain CRM documentation, call notes, sampling logs, and customer information.

• Support in-office ordering, inventory management, billing, and reimbursement processes.

• Collaborate with Regional Sales Managers, Field Reimbursement Managers, Medical Science Liaisons, and cross-functional teams.

• Provide voice-of-customer feedback to sales leadership, marketing, and medical teams.

• Support national campaigns, sampling programs, pilot initiatives, and conference activities.

• Ensure compliance with company policies, promotional guidelines, and regulatory standards.

• Manage the territory budget, which includes travel, samples, and promotional materials.

• Participate in team training, national meetings, and ongoing skills development sessions.

• Report directly to the Regional Sales Director, Retina.

⛳️ Requirements

• Bachelor’s degree is required.

• A minimum of 5 years of experience in medical sales.

• At least 2 years of experience in buy and bill therapeutics or medical device sales.

• Experience in eyecare with a proven track record of calling on Retina Specialists is highly preferred.

• Strong understanding of total account management in complex product sales pull-through.

• Proven success in territory management, building customer relationships, and driving sales results.

• Excellent communication, presentation, and interpersonal skills.

• Experience collaborating with Field Reimbursement Managers and Medical Science Liaison teams.

• Willingness to travel daily within the assigned territory, with overnight travel as needed.

• Strong organizational, analytical, and problem-solving skills.

• A valid driver’s license is required.

• Ability to accurately understand and communicate technical information.

• Ability to adhere to instructions, work rules, company policies, and safety and security practices.

• Capacity to meet deadlines and manage standard workplace demands.

• Ability to maintain confidentiality of sensitive information.

• Skill in applying judgment and reasoning to address work-related issues.

🏝️ Benefits

• Employer-paid medical, dental, and vision insurance.

• Paid time off (PTO).

• Life and disability insurance.

• Paid parental leave.

• Competitive 401(k) company match.

• Flexible and entrepreneurial work environment.

• Inclusive culture.

• Opportunity to influence the future of the company.

• Quarterly sales incentives based on performance.