Retail Support Specialist

This is a fully remote position, open to applicants in Idaho, +2 more states.

📋 Description

• Collaborate with the Retail Support Manager to coordinate and execute new dealer set-ups.

• Set up SCS, assemble products, create merchandise displays, and arrange static/motion POP.

• Provide training to new dealer staff on STIHL fundamentals, assembly, product naming, PDI, and sales techniques.

• Enhance current dealer operations through re-merchandising, SCS expansion initiatives, sales training, and STIHL Champion development.

• Engage with Construction Type National Accounts and foster strong relationships on the ground.

• Deliver in-store sales and product training at National Accounts.

• Install SCS components and display STIHL products in showrooms.

• Participate in and support regional trade shows, STIHL training sessions, and dealer gatherings.

• Keep up with CRM updates, monthly field reports, training and development inputs, National Account visit documentation, and merchandising success stories/key insights.

• Attend sales meetings, dealer training sessions, and any necessary meetings and training.

• Carry out additional assigned responsibilities.

⛳️ Requirements

• Preferred: Bachelor’s degree or equivalent education and work experience.

• Previous experience in sales or retail is preferred.

• Previous merchandising experience is preferred.

• 1-3 years of relevant work experience is preferred.

• Travel may reach up to 75% of the time.

• Must be a self-motivated individual capable of performing well with minimal supervision.

• Intermediate proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

• Ability to effectively champion and utilize other designated company software (OneCRM, SAP) as required.

• Strong time management and organizational skills are essential.

• Familiarity with STIHL products is mandatory.

• Must reside in or near Portland, OR, Seattle, WA, Spokane, WA, or Boise, ID, or be willing to relocate.

🏝️ Benefits

• Competitive salary with various bonus opportunities and potential for annual merit increases.

• Medical, Dental & Vision Insurance.

• Company-funded Life Insurance.

• Short & Long-Term Disability coverage.

• Fully vested Pension Plan after 5 years of service.

• 401(k) plan with a generous employer match.

• Paid time off.

• 11 Paid Holidays.

• A culture that emphasizes stability, community, and innovation.

• Exciting opportunities for growth.