Retail Sales Support Administrator – FMCG

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Serve as the main point of contact for the Brand Manager and retail sales team to enhance operational efficiency.

• Oversee the retail sales inbox and deliver service support.

• Accurately process orders within the CRM system.

• Input promotional data, new product lines, and customer details into relevant systems.

• Create and analyze sales reports.

• Monitor account collection activities.

• Identify workflow bottlenecks and suggest effective solutions to boost team productivity.

• Provide comprehensive administrative support to the Retail team.

• Report directly to the Retail Manager based in Australia.

⛳️ Requirements

• A minimum of 2 years’ experience in a sales administration or commercial support role.

• Outstanding written and verbal communication abilities.

• Capability to cultivate relationships both internally and externally.

• High proficiency in using CRM systems.

• Strong computer skills.

• Exceptional attention to detail.

• Strong numerical accuracy.

• A calm and adaptable approach to managing priorities in a dynamic environment.

• Advanced skills in data visualization or advanced reporting tools are an advantage.

• Experience in providing generalist administrative support to executives is a plus.

• Philippine citizenship is required.

• Applications must be submitted in English.

🏝️ Benefits

• HMO healthcare coverage for you and one dependent (including COVID insurance).

• 20 combined sick and vacation leave days per year, accrued from day one (10 days accrued upon passing regularization).

• 13th-month bonus.

• Government-mandated benefits.

• A computer will be provided.

• Internet allowance.

• Opportunity to work in one of our offices based in Manila.

• Access to the Member Wellness Program.

• Paid birthday leave and a birthday treat.

• Welcome gift packs.

• Work anniversary gifts.

• Year-End Party and Christmas hamper.