Retail Operations – Brand Standards Specialist

This is a fully remote position, open to applicants in Kansas, +1 more state.

📋 Description

• Establish robust relationships with retail fuel and convenience store operators within the designated territory.

• Act as a reliable advisor, assisting customers in enhancing store aesthetics, operations, and retail execution.

• Perform site visits and offer suggestions to elevate customer experience and operational efficiency.

• Discover opportunities to boost retailer sales, profitability, and customer loyalty.

• Execute branded image reviews and conduct site evaluations.

• Ensure retail locations adhere to brand standards and compliance regulations.

• Support merchandising, marketing, and promotional efforts.

• Aid retailers in enhancing image evaluation scores and site presentation.

• Identify areas for improvement and create action plans in collaboration with retailers.

• Advocate for supplier marketing programs, loyalty initiatives, and credit card offerings.

• Motivate retailer involvement in promotional activities.

• Assist retailers in planning for future growth and operational enhancements.

• Provide insights on retail best practices and market trends.

• Collaborate with Sales, Operations, Marketing, and supplier partners.

• Monitor retailer progress in relation to objectives and action plans.

• Maintain precise territory records and reporting.

• Ensure project deadlines and objectives are consistently met.

• Conduct regular site assessments and facility reviews.

• Assist retailers in meeting brand requirements and operational standards.

• Uphold compliance with company policies, supplier agreements, and regulatory standards.

⛳️ Requirements

• 1-3 years of experience in sales, retail operations, customer service, account management, or territory support.

• Proficient relationship-building and influencing capabilities.

• Exceptional communication and presentation skills.

• Self-driven with the capacity to work autonomously.

• Strong organizational skills and effective time management.

• Results-oriented attitude with a dedication to customer success.

• Valid driver's license and willingness to travel within the assigned territory.

• Experience in convenience store, fuel retail, restaurant, hospitality, or retail management is preferred.

• Background in direct customer engagement within a field-based role is favored.

• Familiarity with retail merchandising, promotions, customer experience, or brand standards is advantageous.

• Experience supporting independently owned businesses is preferred.

• A bachelor's degree is preferred.

• Recent graduates are encouraged to apply.

🏝️ Benefits

• Opportunity to directly influence retailer success.

• Independent working environment while fostering strong customer relationships.

• Experience across retail operations, marketing, sales, and business development.

• Collaborative team atmosphere.

• A dynamic role where each day presents new challenges.