Retail Operations Advisor

This is a fully remote position, open to applicants in Canada.

📋 Description

• Sustain and enhance the customer base within the retail banner group.

• Collaborate on the execution of banner and wholesaler programs and services, providing advisory support to members regarding branch operations.

• Assist in the training and development of store management and employees while identifying operational opportunities and aiding members in implementing cost-effective solutions.

• Serve as a business partner to facilitate branches in accessing available resources from the banner and McKesson Canada as needed.

• Establish, maintain, and fortify business relationships with members.

• Participate in the process of renewing banner agreements with members.

• Support pharmacy owners within the assigned territory in boosting sales and profitability.

• Promote member involvement in various banner programs that align with their business model.

• Execute programs and strategies aimed at increasing private-label sales.

• Organize and carry out a regular store-visit schedule within the assigned territory.

• Prepare and present business reviews to members.

• Offer operational support and training to branches as required.

• Act as an intermediary between the store, retail banner services, and preferred suppliers to address and resolve customer concerns.

⛳️ Requirements

• College certificate or diploma in administration, management, marketing, or a related discipline.

• 5 to 10 years of pertinent experience in pharmacy or retail.

• Possession of a valid driver's license and willingness to travel (Greater Montreal, Laurentians, and Abitibi regions).

• Strong organizational abilities.

• Excellent skills in priority management.

• Adaptability in a dynamic environment.

• Results-driven.

• Professional demeanor.

• Capacity to work autonomously as well as collaboratively within a team.

• Strong interpersonal skills for building trust-based relationships.

• Exceptional written and verbal communication skills.

• Proficient in sales and negotiation.

• Creative thinking.

• Accountability.

• Basic proficiency in Microsoft Office.

• Comfortable with various technologies.

• Bilingualism in French and English is an asset.

🏝️ Benefits

• Equal opportunity employer.

• Employer dedicated to diversity.

• Accommodations are provided throughout all phases of the recruitment and selection process, up to the point of undue hardship.