Retail Network Manager

This is a fully remote position, open to applicants in France.

📋 Description

• Drive the commercial success and engagement of around 20 company-owned boutiques.

• Assist Boutique Managers in enhancing their business performance.

• Ensure the implementation of the company’s commercial strategy and standards.

• Oversee and analyze commercial performance metrics.

• Manage a team of approximately 40 employees.

• Provide commercial insights and operational support.

• Contribute to projects that aim to enhance the overall momentum of the sales network.

• Participate in initiatives designed to engage and develop the franchise network.

• Maintain transparent reporting to senior management.

⛳️ Requirements

• Higher education in business, sales, or a related discipline.

• Minimum of 5 years’ experience in managing a boutique network or overseeing multi-site retail operations.

• Ideally, experience within a premium, specialist, or highly customer-service-focused brand.

• Experience in managing a network that includes both company-owned stores and franchises is advantageous.

• A strong commercial and results-oriented mindset.

• Ability to analyze data, identify performance gaps, and translate findings into actionable strategies.

• Proven team management skills with experience in supporting Boutique Managers.

• Self-motivated with excellent organizational abilities.

• Awareness of product quality, customer experience, and high-quality service.

• Alignment with the Maison’s core values.

🏝️ Benefits

• Variable compensation.

• Company car.

• Flexibility to work from home or the option to utilize a coworking space.

• Opportunity to join a French company renowned for its exceptional chocolate-making expertise.

• Responsibility for a strategic sales territory.

• Involvement in enhancing the performance of the sales network.

• Participation in initiatives to engage and develop the franchise network.