Retail Compliance and QC Analyst

This is a fully remote position, open to applicants in Louisiana, +2 more states.

📋 Description

• Develop and oversee processes for deposit compliance and quality control.

• Manage the first line of defense to ensure adherence to regulations and effective risk management.

• Monitor federal, state, and local regulations that impact Retail policies.

• Keep abreast of changes in regulations, compliance issues, and advancements in information technology.

• Ensure compliance with both federal and state regulations.

• Create and uphold RCSA, KRI, and KPI processes.

• Track compliance goals, standards, legal regulations, and associated activities.

• Establish and maintain operating procedures and processes.

• Work with Regional Operations Managers to pinpoint emerging risks and implement controls to mitigate them.

• Collaborate with Compliance, Internal Audit, and Operational Risk teams.

• Offer compliance guidance to retail staff and address regulatory inquiries.

• Gather and share compliance information.

• Reassess findings from internal or external retail audits.

• Support operations with projects, policy updates, and regulatory obligations.

• Test and document new deposit policies and procedures on the Deposit Origination platform.

• Partner with vendors and stakeholders on reports and findings.

• Ensure that deficiencies are recognized and rectified.

• Test RCSA, KRI, and KPI processes.

• Compile, distribute, and present monthly management reports.

• Report any unresolved critical deficiencies to management.

• Suggest operational improvements based on findings.

• Review deposit account and compliance exceptions for quality control selections.

• Identify trends and challenges in quality control and implement solutions.

• Coach bankers on quality control trends and challenges.

• Collaborate with Learning and Development to create training materials.

• Maintain training materials and assist with or conduct training sessions.

• No supervisory responsibilities required.

⛳️ Requirements

• In-depth knowledge of federal and state regulatory compliance and associated laws.

• Bachelor’s degree from an accredited four-year institution, or alternatively, five to seven years of senior-level experience in compliance and quality control.

• Familiarity with deposit account requirements and Origin Bank policies and procedures.

• Understanding of FinCEN, BSA, FCRA, FDIC, OFAC, Reg CC, Reg DD, Reg E, Reg V, UDAP, privacy legislation, Dodd-Frank, and other consumer-related laws and regulations.

• Capability to establish and maintain Risk and Controls Self-Assessment (RCSA), Key Risk Indicators (KRI), and Key Performance Indicators (KPI).

• Proficiency in using secure financial systems, computers, telephones, photocopiers, scanners, and digital tools.

• Capacity to uphold professionalism, confidentiality, and meticulous attention to detail.

• Ability to perform necessary physical tasks, including frequently lifting or moving up to 10 pounds and occasionally up to 25 pounds.

• Must successfully complete post-offer checks including criminal background, credit, fingerprint, drug, OFAC, reference, employment, and education verification.

🏝️ Benefits

• Competitive total rewards package.

• Generous benefits.

• Compensation aligned with skills, experience, and education.

• Dream Manager program.

• One-on-one guidance from a nationally certified health and wellness coach.

• Free access to certified financial professionals.

• Opportunities for professional growth and development.

• Personal growth and support in a people-first culture.