Residential Sales Consultant

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Meet individual sales targets and customer satisfaction benchmarks.

• Showcase Pella solutions during in-home consultations utilizing the Pella Residential Sales Process.

• Aim to finalize sales during every customer interaction.

• Ensure that quotes and orders align accurately with the company's sales protocol.

• Address customer inquiries and engage sales support for prompt resolutions.

• Maintain proficiency in Pella products and services while keeping an eye on the competitive market.

• Perform follow-ups after sales and cultivate leads and referrals.

• Represent Pella at company-sponsored events, product demonstrations, and home shows.

• Utilize customer database systems to manage interactions and proactively communicate with clients.

• Establish trust and credibility, deliver excellent customer service, and generate referrals.

• Negotiate terms, build value, handle objections, and finalize sales.

• Collaborate effectively with Pella team members and clients.

• Operate independently while keeping the manager updated.

⛳️ Requirements

• Bachelor’s degree (B.A.) from a four-year institution; or one to two years of relevant experience and/or training, or an equivalent combination of education and experience.

• Motor vehicle record must meet company standards.

• Capability to handle multiple tasks in a dynamic environment with frequent interruptions and prioritize duties effectively.

• Proficiency in reading and analyzing documents related to contracts and work orders.

• Competence in writing reports and business correspondence.

• Ability to verbally communicate and respond to inquiries from customers, managers, and the public.

• Maintain a clean and professional appearance, adhering strictly to the company dress code.

• Aptitude for solving practical and mathematical problems and dealing with various concrete variables.

• Ability to operate a vehicle to visit showrooms, job sites, customer/contractor locations, and company events.

• Capacity to regularly lift/move up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.

• Proficient in Microsoft Office and smart devices, with the ability to learn internal software programs and applications.

• Ability to understand technical concepts related to general construction.

• Strong problem-solving skills.

• Flexible availability for evening, Saturday, and weekday customer appointments.

🏝️ Benefits

• Personalized talent development plans.

• Cross-functional experiences.

• Opportunities for career growth through personal and professional development.