Research Operations Analyst

This is a fully remote position, open to applicants in Australia.

📋 Description

• Deliver first-line assistance for research systems, addressing reporting and user access concerns.

• Oversee and prioritize enhancements, requests, and change activities within operational systems.

• Assist in user acceptance testing, defect resolution, validation processes, and system releases.

• Maintain records of testing, validation documents, release notes, and communications with users.

• Generate routine operational, financial, and research reports for stakeholders.

• Aid in the development and upkeep of Power BI dashboards and reporting solutions.

• Conduct data quality assessments, reconciliations, and consistency checks across research systems.

• Monitor and enhance data completeness and integrity in operational datasets.

• Create and maintain work instructions, process documentation, and support materials.

• Provide onboarding, refresher training, and practical assistance for users of research systems.

• Identify opportunities to enhance, streamline, and automate operational processes.

• Support sanctioned real-world evidence projects, data delivery initiatives, and clinical AI data validation efforts.

• Ensure all activities align with GenesisCare SOPs, Good Clinical Practice (GCP), and relevant regulatory requirements.

• Collaborate closely with Research Operations, Data, IT, Finance, and Research teams nationally.

⛳️ Requirements

• A degree in information systems, business analytics, data analytics, health information management, health sciences, clinical research, or a related discipline.

• Experience in supporting business, operational, clinical, or research systems.

• Strong analytical and problem-solving abilities, with a knack for investigating and resolving user issues.

• Familiarity with reporting tools, data analysis, or business intelligence platforms.

• Capability to manage competing priorities and see tasks through to completion.

• Excellent organizational, communication, and stakeholder engagement skills.

• Previous experience with Salesforce, Microsoft Power Platform, Power BI, data management, or project delivery is highly regarded.

• A collaborative mindset and the ability to work effectively across multidisciplinary teams.

• A commitment to data quality, continuous improvement, and operational excellence.

• Some positions may require the successful candidate to provide proof of vaccination against, or non-susceptibility to, specified vaccine-preventable diseases (VPDs).

🏝️ Benefits

• Become part of a purpose-driven organization focused on enhancing patient outcomes.

• Contribute to innovative research programs that are shaping the future of cancer care.

• Collaborate with leading research, data, and operational teams across Australia.

• Access ongoing learning, development, and career advancement opportunities.

• Join a collaborative, supportive, and values-driven team.

• Enjoy exclusive discounts with Qantas, Bupa, and various retail partners.

• My Fitness Passport membership is available.

• Free and confidential wellbeing support is offered for you and your immediate family.