Research Billing Coordinator

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Analyze daily reports on research subject registrations and activities, aligning them with patient encounters for charge review and auditing.

• Examine patient charges, orders, coverage analyses, protocols, consents, and budgets to identify charges to exclude from carrier claims.

• Collaborate with researchers, patient accounting, and revenue cycle teams to pinpoint research encounters and ensure the correct condition codes and NCT numbers on claims.

• Eliminate research-related charges from insurance claims and prepare them for researcher billing.

• Develop communication channels and processes with revenue cycle teams, clinical researchers, and external providers.

• Transform comprehensive charge information into invoices and bill research programs accordingly.

• Pursue outstanding accounts receivable.

• Address billing compliance errors and handle inquiries and audits effectively.

• Request or create research records within Epic, Cerner, and STAR systems.

• Uphold compliance with company policies, HIPAA regulations, confidentiality, safety standards, and professional conduct requirements.

• Work collaboratively with team members while delivering exceptional customer service to physicians, patients, staff, and the wider healthcare community.

⛳️ Requirements

• A minimum of two (2) years of experience in healthcare finance or revenue cycle operations (required).

• An Associate Degree in Business (preferred).

• Equivalent work experience will be accepted.

• Two (2) or more years in clinical research (preferred).

• Familiarity with medical terminology and/or medical coding (preferred).

• Certification as a Clinical Research Professional (CCRP), Certification in Healthcare Research Compliance (CHRC), or Certified Professional Coder (CPC) (preferred).

• Exceptional attention to detail and organizational skills.

• Strong focus on customer service.

• Capability to switch between tasks and follow them through to resolution.

• Effective verbal and written communication skills.

• Ability to read and understand clinical protocols, coverage analyses, national and local coverage determinations, contracts, budgets, consent forms, and other related clinical research documents.

• Proficiency in Microsoft Excel, Word, and Outlook.

• Experience with Cerner, Epic, and STAR is a plus.

• Ability to maintain HIPAA confidentiality and adhere to privacy and security requirements.

🏝️ Benefits

• Not-for-profit 501(c)(3) employer.

• Fully remote work-from-home arrangement.

• Training provided as needed for Cerner, Epic, and STAR.

• First shift schedule.