Reporting Specialist I

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee the daily sorting, processing, and dissemination of data recorded from alcohol monitoring devices and related data management systems.

• Distribute data to Monitoring Authorities in compliance with relevant requirements for designated jurisdictions.

• Comprehend the collection and distribution of client data to facilitate efficient and accurate responses to inquiries from Monitoring Authorities and clients.

• Maintain client records using company databases while ensuring data integrity and adherence to jurisdictional regulations.

• Submit photo reviews and document scanning reliably and punctually.

• Review daily data communications to designated Monitoring Authorities.

• Handle correspondence and respond to inquiries accurately and in a timely manner.

• Achieve or surpass designated deadlines.

• Perform additional duties as required.

• Report to the Compliance Supervisor and assist with projects and matters of limited complexity.

⛳️ Requirements

• High school diploma or its equivalent.

• Customer service experience is preferred but not mandatory (0–1+ years).

• Strong attention to detail.

• Proficiency in basic computer skills, including Microsoft Office.

• Openness to learning proprietary systems.

• Effective oral and written communication skills.

• Ability to adapt and think resourcefully in potentially challenging or stressful situations.

🏝️ Benefits

• A comprehensive health plan that includes medical, dental, and vision coverage.

• 401(k) retirement plan with a generous company match.

• Birthday and Anniversary bonuses.

• Company-wide discounts.

• Life insurance.

• Access to telemedicine services.

• Short- and long-term disability coverage.

• Support for work/life balance.

• Opportunities for professional growth.

• Practical work experience with cutting-edge, innovative technology.