Release Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Plan, coordinate, and oversee release schedules across development, testing, staging, and production environments.

• Ensure that code promotion adheres to controlled workflows, validation procedures, and documented approvals.

• Maintain version control practices, environment tagging, and build traceability for all releases.

• Supervise build documentation, deployment notes, feature listings, and risk registers for each release cycle.

• Collaborate with development, DevSecOps, cybersecurity, and testing teams to confirm readiness for deployment.

• Facilitate reviews for release readiness, make go/no-go decisions, and promote cross-team communication.

• Ensure that release actions are in compliance with ITIL practices, including change, release, and configuration management.

• Maintain records related to the CMDB and configuration documentation to accurately reflect environment states.

• Coordinate hotfixes, emergency releases, and rollback procedures as necessary.

• Track defects, deployment issues, and post-release performance to ensure that lessons learned are documented.

• Support enhancements in automation for deployment pipelines and environment configuration.

• Maintain release calendars, reporting dashboards, and documentation for government stakeholders.

⛳️ Requirements

• An active Secret clearance is required, supported by a Tier 3 background investigation.

• A Bachelor’s degree in Information Systems, Computer Science, IT Management, or a related field is necessary.

• A minimum of 7 years of experience in release management, configuration management, DevSecOps support, or enterprise IT operations is required.

• Experience in coordinating releases across various environments (DEV, TEST, STAGE, PROD) is essential.

• Familiarity with ITIL-based processes, including release, change, and configuration management, is expected.

• Experience in maintaining version control systems and supporting deployment workflows is required.

• Proven experience in collaborating with development, QA, cybersecurity, and infrastructure teams is essential.

• Strong knowledge of version control systems (e.g., Git) and branching strategies is necessary.

• Understanding of build processes, deployment pipelines, and environment validation is important.

• Familiarity with ITIL v4 processes and best practices in release management is preferred.

• Knowledge of configuration documentation, CMDB record maintenance, and asset tracking is required.

• ITIL v4 Foundation certification is necessary.

• Experience with CI/CD tools and automated deployment pipelines is expected.

• Familiarity with cloud-based hosting environments or container orchestration is a plus.

• Understanding of CMS deployment considerations, template updates, or integration releases is advantageous.

• Preferred certifications include Configuration Management Database (CMDB), Certified ScrumMaster (CSM), and PMI Agile Certified Practitioner (PMI ACP).

• Strong coordination and communication skills for managing multi-team release processes are essential.

• Excellent attention to detail, accuracy in documentation, and discipline in version tracking are required.

• Ability to manage complex release schedules and competing priorities is crucial.

• Strong analytical skills for diagnosing deployment issues and evaluating release risk are important.

• A commitment to process rigor, reliability, and repeatable release execution is expected.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and training.

• Flexible work schedules and remote work options.

• Generous leave policies and paid time off.

• Competitive salary and performance-based incentives.