Release Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the program release strategy and maintain the release calendar across development, quality assurance, staging, training, and production environments.

• Coordinate multiple process area delivery streams simultaneously.

• Design and oversee the transport landscape and transport route architecture, including sequencing, dependencies, conflicts, and overtakes.

• Manage change request and transport management tools, approval gates, and automated import scheduling.

• Establish and uphold change control governance, including the change advisory board, emergency change procedures, freeze windows, and documentation for production approval.

• Enforce separation of duties and retain evidence for information system controls testing.

• Ensure that promoted changes have passed testing, defect resolution, documentation, and end-to-end traceability.

• Lead cutover planning and execution for deployment waves, including rehearsals, go/no-go criteria, command center operations, and rollback strategies.

• Collaborate with risk management and security functions to ensure configuration management controls and system authorization are maintained.

• Work with platform operations on system refreshes, client strategies, kernel and support package applications, and maintenance windows.

• Integrate release management with DevSecOps pipelines, automated builds, static/security scanning, and deployment gates.

• Establish and report on release metrics, including deployment frequency, change failure rate, emergency change volume, and defect escape rate.

• Set standards for release and change management and mentor delivery teams.

• Provide support during post-deployment hypercare and transition release operations to sustainment.

• Travel to client sites as required, up to 50%.

• Perform additional related tasks as assigned by the direct supervisor.

⛳️ Requirements

• Bachelor’s degree in a relevant field or equivalent experience; 8–10 years of relevant experience with a Bachelor’s or Master’s degree, or 10–13 years of relevant experience without a Bachelor’s or Master’s degree.

• 8+ years of SAP experience, including considerable experience in release, change, transport, or deployment management.

• Practical expertise in SAP transport management, multi-system landscape design, and transport dependency and conflict management.

• Familiarity with SAP Change Request Management (ChaRM), SAP Cloud ALM, or a comparable enterprise change management platform.

• Experience leading cutover and go-live execution for enterprise system deployments, including dress rehearsals, go/no-go decision support, and hypercare.

• Experience operating a formal change advisory board and enforcing documented approval and separation of duties controls.

• Proven ability to integrate release processes with DevSecOps toolchains and automated testing.

• Capability to establish standards and best practices and influence delivery teams across various workstreams.

• Must meet DoDM 8140.03 IAT Level II baseline certification requirements, such as CompTIA Security+ CE, prior to privileged production access.

• Active Secret security clearance or the ability to obtain and maintain one prior to assignment; U.S. citizenship is required.

• Willingness to travel up to 50% to client sites.

• Compliance with C5MI policies, procedures, core values, quality assurance, and information security requirements.

• Preferred: active Secret security clearance at the time of hire.

• Preferred: experience supporting federal ERP modernization programs, Department of War SAP environments, or defense business systems acquired under DoDI 5000.75.

• Preferred: ITIL 4 Foundation, SAP Certified Technology Associate, or SAFe Release Train Engineer certification.

• Preferred: configuration management under the risk management framework.

• Preferred: dual-maintenance and retrofit processes.

• Preferred: SAP Activate methodology using a fit-to-standard, clean-core approach.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Life insurance.

• Long-term disability coverage.

• 401(k) plan.

• Bonus opportunities.

• Paid holidays.

• Paid time off.

• Personal development investment.

• Reasonable accommodation for disability or religious observance.