Relationship Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Utilize critical thinking skills to evaluate business scenarios and risks, making informed decisions with minimal oversight.

• Cultivate an understanding of customer requirements by leveraging customer relationship management (CRM) tools and adhering to relevant workflows.

• Expand the portfolio through organic growth and actively participate in promotional activities for both new and existing accounts as part of product marketing and cross-platform partnership strategies.

• Oversee, maintain, and balance risk across customer accounts.

• Manage current accounts while identifying new growth opportunities.

• Foster a culture that prioritizes supporting the success of others as they advance in their roles.

⛳️ Requirements

• Three to five years of experience in customer-facing roles, sales, or sales support.

• A valid driver's license and reliable transportation.

• Willingness and ability to travel frequently within your territory to assist current and potential customers.

• A passion for working in a dynamic environment, effectively juggling multiple tasks while maintaining focus on productivity and adaptability.

• Demonstrate business acumen, adapt to various audiences, remain inquisitive, and resolve key issues for dealers efficiently.

• Strong knowledge of portfolio management, risk management, and prospecting techniques.

• Capability to work independently when necessary, as well as collaboratively as part of a team.

• Proficiency in using and understanding the technologies essential for the role, including mobile applications and software.

• High level of accountability for achieving regional and business objectives.

• Experience in the automotive industry or financial services is advantageous.

• Familiarity with Google Workspace, Salesforce, and Tableau is a plus.

🏝️ Benefits

• Competitive salary

• Medical, dental, and vision benefits, along with employer contributions to a Health Spending Account (U.S.) and Flexible Spending Account options (U.S.)

• 401(k) plan (U.S.) or RRSP (Canada) with company matching contributions, fully vested immediately

• Paid vacation, personal days, and sick leave

• Paid maternity and paternity leave (U.S.)

• Employer-covered short-term disability, long-term disability, life insurance, and accidental death and dismemberment insurance (U.S.)

• Comprehensive Employee Assistance Program

• Employer-sponsored “Leap into Service” volunteer day

• Tuition reimbursement for eligible programs

• Opportunities to enhance your skills and share your expertise within a publicly traded global organization

• Corporate culture that emphasizes internal promotions, diverse career paths, and significant professional growth