Regulatory and Legal Operations Manager

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Develop and implement the roadmap for the regulatory program.

• Act as a liaison among Legal, business, and technical stakeholders to convert regulatory requirements into actionable strategies.

• Ensure accountability for the timely fulfillment of regulatory obligations.

• Compile and present regulatory reports to Product, Legal, and external certification authorities.

• Oversee and enhance regulatory program processes that bolster compliance.

• Administer training initiatives on regulatory requirements, policies, and best practices.

• Monitor the compliance of regulated products and services.

• Assist with regulatory incidents and develop corrective action plans.

• Maintain compliance with federal regulatory certification programs, including ONC certification.

• Engage in regulatory communities and evaluate policy changes.

• Oversee contract lifecycle management for commercial agreements.

• Maintain and configure Ironclad CLM tools and workflows.

• Keep contracting documentation up to date and provide training to sales representatives and account managers.

• Route contracts for signatures and archive executed agreements.

• Establish CLM KPI reporting and implement data-driven process enhancements.

• Lead efficiency projects within the Legal team and introduce tools, incorporating AI functionalities.

• Support legal and regulatory knowledge management systems and practices.

• Report directly to the Director of Legal and Regulatory Operations.

⛳️ Requirements

• 3-5 years of experience in operations, program management, or project management within a highly regulated environment, preferably in health tech or healthcare.

• Familiarity with software development and contracting procedures.

• Strong problem-solving abilities and project management expertise.

• Proven track record of successfully executing projects with numerous dependencies while maintaining stakeholder accountability and relationships.

• Capability to make independent decisions and execute tasks while fostering open communication.

• Skill in identifying priorities and managing competing workstreams.

• Exceptional communication skills, including the ability to synthesize, simplify, and convey complex topics to cross-functional stakeholders.

• Quick learning ability in a dynamic environment.

• Comfort with ambiguity and the capacity to develop hypotheses with limited information.

• Knowledge of ONC Health IT certification and specific CMS regulatory programs such as MIPS (extra credit).

• Experience with legal department technology solutions such as Ironclad/CLM and DocuSign (extra credit).

• Background in identifying, implementing, or utilizing AI tools or agents for legal or regulatory processes (extra credit).

🏝️ Benefits

• Work/life flexibility through adaptable work hours and flexible paid time off.

• Comprehensive compensation package.

• 401(k) contribution.

• Financial health resources, including personalized financial advice.

• Mental well-being tools and services.

• Parental benefits and policies, including family-building assistance and generous leave.

• Programs supporting the path to parenthood, encompassing fertility, adoption, and surrogacy.

• Travel assistance for safe healthcare services.

• Ongoing support for continuous learning.

• Initiatives promoting diversity and inclusion.