Registered Nurse – Remote Triage, Primary Care

This is a fully remote position, open to applicants in Connecticut, +5 more states.

📋 Description

• Deliver telephone-based nursing evaluations and guidance to ensure patients access the Right Care, Right Place, Right Time.

• Utilize established protocols, guidelines, and clinical judgment to determine the suitable next steps in care.

• Promptly respond to patient inquiries and evaluate needs through active listening and open-ended questions.

• Execute nursing assessments and offer recommendations based on established guidelines, protocols, and algorithms.

• Arrange appropriate provider appointments when emergency or after-hours care is unnecessary.

• Assess patients throughout their lifespan, from newborns to individuals aged 100 and beyond.

• Provide professional and compassionate customer service along with effective telephone communication.

• Record calls, assessments, and actions in the patient's medical record accurately.

• Communicate assessment results to healthcare team members to facilitate proper follow-up.

• Adhere to contingency procedures during instances of internet or power failures.

• Uphold patient privacy and confidentiality at all times.

• Perform additional duties as assigned.

• Work a schedule of four 9-hour days with a half-day on Wednesday or five 8-hour shifts.

⛳️ Requirements

• Graduate from an accredited Registered Nurse (RN) program.

• Hold an NH RN license or an RN license from another Compact State.

• Obtain Basic Life Support (BLS) certification within 6 months of hire.

• Have an ergonomically suitable home workspace and high-speed internet access.

• Maintain a private workspace for confidential patient discussions and ensure HIPAA compliance.

• Exhibit strong communication and customer service abilities.

• Applicants must reside in New Hampshire, Maine, Massachusetts, Rhode Island, Vermont, or Connecticut.

• All staff members are required to be vaccinated against influenza as a condition of employment.

🏝️ Benefits

• Benefits commence on day one, including health, dental, and retirement plans.

• Competitive salary.

• Opportunities for career advancement and ongoing education.

• Flexible weekday work schedule with minimal weekend and holiday rotations.

• Collaborative environment led by physicians.

• Free onsite parking available.

• Convenient locations in Seacoast New Hampshire.

• A culture centered on respect and patient care.

• A computer workstation will be provided.