Registered Clinical Administrator

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Perform a diverse range of clinical administrative tasks efficiently and effectively.

• Collaborate and communicate with Medefer’s multidisciplinary team.

• Oversee administrative and supportive activities related to patient care.

• Ensure adherence to proper clinical pathways and procedures.

• Complete early service quality monitoring and investigation forms requested by consultants, including prerequisites and safety inquiries.

• Review consultant response letters for accuracy, completeness, and appropriate outcome selection.

• Ensure the correct investigations are requested and process these requests through Medefer’s or third-party platforms.

• Assess partial diagnostic results to decide whether to notify consultants immediately or await full results.

• Manage diagnostic requests effectively.

• Conduct Significant Event investigations and ensure that errors are documented and addressed.

• Provide ongoing feedback regarding Medefer’s platform and pathways for technological enhancements and improvements.

• Uphold strict confidentiality and adhere to health, safety, and company policies.

⛳️ Requirements

• Current GMC registration with a valid licence to practice.

• Experience working within the NHS in the UK as an FY2 or above.

• Administrative or clerical experience in various health settings, including GP surgeries, hospitals, and pharmacies.

• Previous administrative roles involving direct patient interaction.

• Outstanding skills in Microsoft Office.

• Proven problem-solving abilities.

• Experience in building and/or managing a team.

• Proficiency in conflict resolution and confident collaboration.

• Commitment to confidentiality and compliance with local and national Health and Safety regulations.

• Ability to adhere to safeguarding policies and complete the necessary training.

• Successful candidates will be required to undergo mandatory background checks.

🏝️ Benefits

• Fully remote work opportunity.

• Contractor arrangement allowing for private work to supplement NHS income.

• Supportive, collaborative, and inclusive workplace culture.

• Chance to work alongside an experienced multidisciplinary team.

• Commitment to being a Disability Confident Employer.

• Equal opportunities workplace.

• Access to necessary safeguarding training.