Regional Partner Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the representative of Slate to Delivery Partners.

• Serve as the primary contact between Delivery Partners and Slate’s internal cross-functional teams.

• Assist in resolving vehicle and delivery challenges while driving decision-making to enhance delivery efficiency.

• Develop and track performance metrics for Delivery Partners.

• Proactively address issues to optimize operations and achieve cost-effective solutions.

• Validate and approve monthly invoices from Delivery Partners against internal records.

• Monitor actual monthly costs against the plan and propose process improvements to minimize expenses.

• Implement and carry out vehicle and material inventory reporting and cycle counting alongside Delivery Partners.

• Aid Delivery Partners in necessary vehicle repairs prior to customer delivery.

• Oversee all facets of Slate’s relationships with Delivery Partners.

• Collaborate with Fulfillment, Logistics, Service, Accessories, and other internal teams.

• Propel process and system enhancements to meet customer expectations.

• Support the onboarding, performance management, and ongoing assistance of Delivery Partners involved in transporting, inspecting, preparing, and delivering vehicles.

⛳️ Requirements

• A Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field is preferred.

• Practical experience and a proven history of success may compensate for a degree.

• Minimum of 2 years of experience in vehicle delivery and/or automotive distribution, ideally with direct engagement with OEMs or Dealers.

• Demonstrated success in managing relationships with third-party service providers.

• Strong analytical and communication skills are essential.

• Excellent problem-solving abilities with a keen attention to detail.

• Comfortable working in start-up environments.

• Familiarity with warehousing practices, material management, business planning, and financial implications.

• Ability to collaborate cross-functionally with external partners and internal teams.

• Capacity to effectively represent and promote the Slate brand.

• Experience with ERP systems and Project Management tools is advantageous.

• Proficient in Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint).

• Willingness to travel up to 50% of the time.

• Capability to lift and carry up to 35 pounds.

• Ability to stand, walk, and perform repetitive tasks for prolonged periods.

• Must possess authorization to work in the United States on a permanent basis.

• Visa sponsorship is not available.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Vacation.

• 401k.

• Eligibility for equity program.

• Eligibility for discretionary annual incentive program.