Regional Operations Superintendent

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee operators, supervisors, and regional support staff throughout Canada and the United States, including both direct employees and contracted teams.

• Manage the hiring process, onboarding, on-the-job training, competency development, succession planning, and employee retention.

• Take responsibility for the daily execution of core scanning operations, ensuring uptime, throughput, and field quality at assigned locations.

• Ensure compliance with field safety regulations and hold contractors to the same standards as direct employees.

• Lead the escalation and resolution of operational risks that may impact delivery, productivity, or customer commitments.

• Assist with the commissioning, mobilization, and stabilization of new projects and scanner installations.

• Oversee KPIs related to throughput, utilization, downtime, costs, and service quality; report regional performance metrics to senior leadership.

• Collaborate with Project Managers to fulfill customer commitments, turnaround times, and project objectives.

• Coordinate efforts among Regional Operations, Project Management, Fleet Performance, Engineering, Technical Operations, and Health & Safety interfaces.

• Contribute to regional financial outcomes through labor efficiency, cost management, resource planning, and capacity optimization.

• Identify opportunities for customer expansion and assist in business development efforts.

• Implement Computerized Maintenance Management Systems (CMMS), training platforms, operational controls, continuous improvement initiatives, and standardized procedures.

• Travel approximately 30–40% to project and mine sites across Canada and the United States; occasional international travel may be necessary.

⛳️ Requirements

• A degree in Engineering, Operations, Mining, Geology, Business, or a related discipline; equivalent operational leadership experience will be highly regarded.

• A minimum of 8 years of progressively responsible leadership experience in field operations, industrial services, mining, energy, manufacturing, or a similar setting.

• Leadership experience in field operations across both Canada and the United States.

• Proven capability in managing a multi-site field workforce, including performance management, coaching, employee development, succession planning, and cultivating frontline leaders.

• Experience in leading a blended workforce comprising both direct employees and contractors.

• Demonstrated experience in managing remote and dispersed field teams effectively.

• Strong, visible leadership in safety, with a solid understanding of Canadian provincial and US federal and state mine safety regulations.

• Proven ability to manage quality and safety outcomes in a field setting.

• Competence in managing operational performance using KPIs, structured reviews, root-cause analysis, and continuous improvement techniques.

• Regional resource leadership experience, including cost control, resource planning, and operational KPI management.

• Familiarity with implementing CMMS, standard operating procedures (SOPs), training systems, and continuous improvement initiatives.

• Strong stakeholder management skills across operations, project management, engineering, customer relations, and senior leadership.

• Legal authorization to work in Canada and the ability to travel to the United States for business purposes.

🏝️ Benefits

• A casual and enjoyable work atmosphere.

• Flexible scheduling options and opportunities for remote work.

• Comprehensive extended health and dental benefits.