Regional Manager, Retail

This is a fully remote position, open to applicants in California.

📋 Description

• Lead, mentor, and develop District Managers across various markets.

• Establish a high-performance leadership pipeline through coaching, development planning, and succession planning.

• Conduct regular individual coaching sessions with District Managers.

• Foster a culture of accountability, collaboration, and continuous improvement.

• Collaborate with Human Resources and retail leadership on talent planning, performance management, employee relations, and organizational development.

• Assist District Managers in creating strong store leadership teams and identifying future talent.

• Take ownership of regional sales, profitability, key performance indicators, payroll, expenses, and other variable costs.

• Analyze store and district performance to uncover trends, opportunities, and areas for improvement.

• Develop and oversee district and store plans to meet financial and operational objectives.

• Guide District Managers on leveraging business insights and key metrics to enhance store performance.

• Manage District Manager expenses while ensuring appropriate financial controls.

• Streamline processes, enhance efficiency, and strengthen store execution.

• Ensure consistent implementation of retail standards, operational priorities, and company initiatives.

• Guarantee that stores provide a consistent, engaging, and on-brand customer experience.

• Offer leadership for customer experience, inventory, merchandising standards, operational execution, and key performance metrics.

• Represent store and field perspectives in new initiatives, programs, tools, and processes.

• Communicate and ensure the execution of operational priorities across districts and stores.

• Enhance store processes, tools, and resources.

• Collaborate with Retail Operations, Human Resources, Marketing, Merchandising, Sales, and other business functions.

• Influence strategic decisions related to store operations, talent, and business development.

• Support an integrated omni-channel strategy and customer experience.

• Oversee store events in alignment with business objectives, budgets, and event criteria.

• Provide a store perspective in cross-functional planning.

⛳️ Requirements

• Bachelor’s degree or an equivalent combination of education and relevant experience.

• 10+ years of progressive retail management experience.

• 5+ years of multi-store leadership experience, preferably overseeing multiple markets or districts.

• Proven experience in leading, coaching, and developing multi-unit retail leaders.

• Strong understanding of retail financials, including sales, profitability, payroll, expenses, and key performance indicators.

• Solid business acumen with the ability to analyze performance, identify opportunities, and translate insights into action.

• Demonstrated ability to drive results through others while balancing strategic priorities with daily operational needs.

• Excellent communication, influencing, and cross-functional partnership skills.

• Experience in supporting talent development, succession planning, and performance management.

• Strong knowledge of customer experience, merchandising, inventory, and retail operations.

• Familiarity with retail POS systems.

• Proficiency in Microsoft Office, including Excel, PowerPoint, and Word.

• Capability to operate with a high level of integrity, professionalism, and confidentiality.

• Willingness to travel up to 60%, including occasional overnight travel.

🏝️ Benefits

• Bonus.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) program with employer match.

• Employer-paid basic life insurance.

• Employer-paid AD&D insurance.

• Hospital Indemnity/Accident insurance.

• Flexible Spending Account/Health Savings Account.

• Employee Assistance Program.

• Paid Time Off.

• Paid Holidays.

• Sick Time.

• Casual Dress Code.

• Employee Discounts.