Regional Manager, Program Training – Bilingual Spanish

This is a fully remote position, open to applicants in Guatemala, +2 more countries.

📋 Description

• Oversee the design and implementation of training initiatives for Covenant House locations and partners throughout Latin America.

• Create and enhance training materials, curricula, and resources focusing on trafficking identification tools QYIT and HTIAM.

• Establish train-the-trainer models, processes, fidelity assessments, and facilitator guides.

• Organize and manage train-the-trainer events in collaboration with regional sites.

• Work alongside internal and external experts to develop effective training solutions.

• Conduct training sessions and workshops for Covenant House sites and external organizations.

• Assess training materials through the lens of adult learning theory.

• Keep detailed records of training sessions, participant attendance, and effectiveness evaluations.

• Provide training on Covenant House’s Program Model, emphasizing trauma-informed practices, motivational interviewing, reflective supervision, and change management.

• Review the implementation of Program Model training at various sites.

• Facilitate the adoption and integration of innovative training methods into the Program Model.

• Oversee and evaluate site trainers, including their recruitment, scheduling, travel arrangements, reimbursements, and instructional support.

• Create a learning community for site trainers.

• Coordinate the training roadmap in collaboration with regional and international teams.

• Manage feedback processes related to training and drive improvement plans.

• Evaluate training effectiveness and assess staff proficiency in targeted skills.

• Support the systematic gathering of feedback from staff and youth.

• Assist in training and initiatives related to CHI’s Journey Home, prevention strategies, after-care, and partnerships with other youth-serving organizations.

⛳️ Requirements

• Bilingual/bicultural: proficient in Spanish and English.

• Outstanding communication skills, both verbal and written.

• Strong project management, organizational abilities, and interpersonal skills.

• Advanced technical skills.

• Familiarity with MS365, SharePoint, and Google Suite.

• Bachelor’s degree in social work, public health, nonprofit administration, or a related field.

• Minimum of 5 years of experience in developing and delivering in-person training materials and resource packages for groups in the social and nonprofit sectors.

• At least 5 years of program leadership experience in social service administration, ideally in youth homelessness services and/or support for survivors of human trafficking.

• Experience living and working in the Latin America region, with a robust understanding of its social, political, cultural, and economic context.

• Proven experience in multicultural environments, collaborating with diverse populations.

• Master’s degree or equivalent preferred.

• Familiarity with Smartsheet and Canva preferred.

• Background in anti-human trafficking efforts, homelessness services, nonprofit, and/or social services preferred.

• Experience using human trafficking identification tools preferred.

• Legal work authorization in the country of employment.

• Willingness to travel up to 40% of the time.

• Availability to travel to New York City once a year in early October.

🏝️ Benefits

• Salary based on experience and location.

• Fully remote work environment.

• Opportunities for professional growth and development.

• Annual in-person events in New York City.

• Commitment to equal opportunity in the workplace.

• Reasonable accommodations provided as needed.