Regional Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Supervise various locations throughout the West Coast region for the Souvenir division.

• Direct regional operations, business strategies, and overall performance metrics.

• Inspire and guide District Managers and Operations Managers to achieve sales goals and deliver outstanding customer service.

• Create district strategies and implementation plans that align with regional and company objectives.

• Assess district-wide staffing needs and ensure compliance with hiring and onboarding standards.

• Source and train competent District Managers and Operations Managers.

• Support hiring, onboarding, training, and employee relations as necessary.

• Carry out regular site visits and evaluate sales activities and reports.

• Submit weekly audits to pinpoint trends and opportunities, and execute operational improvement plans.

• Build and maintain relationships with venues across all locations.

• Collaborate with venue management to promote efficient operations, guest satisfaction, and profitability.

• Manage budgeted staff hours, scheduling, timecards, and ensure precise weekly reporting.

• Engage in weekly team conference calls to provide operational and revenue updates.

• Respond promptly to business calls and emails.

• Ensure compliance with company policies, procedures, and applicable state and federal laws and regulations.

• Carry out additional duties as assigned.

⛳️ Requirements

• Possess a positive attitude and a strong work ethic.

• Be a team player capable of independent work and understand the nuances of leadership.

• Exhibit excellent time management and problem-solving abilities.

• Demonstrate sound judgment and the capability to make strong, independent decisions.

• Show flexibility and readiness to work during peak retail hours, including evenings, weekends, and holidays.

• Willingness to travel, including overnight stays if necessary.

• Available to commit to a minimum of 40 hours per week or as needed.

• Comfortable working outdoors in various weather conditions.

• Minimum age of 18 years.

• At least 3–5 years of management experience in retail, tourism, or a related sector.

• Proven track record of successfully managing multiple locations in the retail/service industry.

• Proficiency in Microsoft Office, Excel, and PowerPoint.

• Daily access to the internet.

• Ability to lift and carry equipment weighing up to 50 pounds and stand for extended periods.

🏝️ Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.

• Paid Time Off (PTO).

• 401K matching after one year of employment.

• Company laptop provided.

• An engaging, fast-paced, and passionate work environment.