Regional Field Manager

This is a fully remote position, open to applicants in Alabama, +2 more states.

📋 Description

• Oversee contractor performance and provide guidance to ensure adherence to SLAs and program requirements.

• Cultivate relationships with carrier clients and contractors while devising exceptional service strategies.

• Mediate conflicts between property owners, clients, and contractors, including conducting site visits to address issues.

• Collaborate with Risk Management on matters related to workmanship and liability.

• Assess contractor workload and performance to minimize financial risk.

• Conduct site visits for repair projects valued at $50K or more to monitor progress.

• Review and authorize interim payment requests for jobs costing $50K or more.

• Follow up on leads and opportunities generated by Business Development.

• Manage contractor assignments, including zip codes, trades, and designated carriers, to optimize network coverage.

• Increase the contractor network by identifying, interviewing, and supporting potential contractors.

• Assist teams in Recruiting, Credentialing, Accounting, Legal/Risk, Restoration Review, and Mit Review.

• Hold quarterly calibration meetings with contractors to ensure alignment.

• Contribute to the ACCESS Conference as a presenter, facilitator, and recruiter for sponsorships.

• Discuss and showcase Altimeter's service offerings.

• Perform additional duties as required.

⛳️ Requirements

• A BA/BS degree or equivalent professional experience is required.

• Ability to work remotely and independently while being an integral part of the team.

• Proficient in computer usage and comfortable with Microsoft Office applications.

• Capability to read and interpret documents such as procedural manuals.

• Willingness to travel as necessary.

• Ability to drive long distances as required to complete fieldwork.

• Experience in property insurance or property claims adjusting is preferred.

• Background in residential and/or commercial construction is preferred.

• Familiarity with claims management or estimating software systems is an advantage.

• Competence in managing multiple tasks while prioritizing the most critical ones.

• Strong communication and relationship-building capabilities.

• Results-driven with the ability to think strategically and critically.

• Proactive in problem-solving and conducting research.

• Capability to perform data analysis to recognize trends and patterns.

• Effective time management skills with a focus on meeting deadlines.

• Self-motivated with a robust work ethic.

• Consistent and reliable attendance is essential.

🏝️ Benefits

• Remote work from a home office.

• Flexibility to work independently while remaining part of the team.

• Travel within the assigned region, with occasional overnight stays as necessary.