Regional Field Manager

This is a fully remote position, open to applicants in Alabama, +2 more states.

📋 Description

• Oversee contractor performance and provide coaching to guarantee adherence to SLAs and program regulations.

• Foster relationships with carrier clients and contractors.

• Mediate conflicts among property owners, clients, and contractors, including conducting site visits to address issues.

• Collaborate with Risk Management on matters related to workmanship and liability.

• Evaluate contractor workload and performance to mitigate risk and minimize financial exposure.

• Conduct site visits for repair jobs valued at $50K or more to monitor progress.

• Review and authorize interim payment requests for projects of $50K or greater.

• Follow up on leads and opportunities allocated by Business Development.

• Manage contractor zip codes, trades, and carriers to ensure network coverage.

• Grow the contractor network by identifying, interviewing, and assisting with onboarding processes.

• Support teams in Recruiting, Credentialing, Accounting, Legal/Risk, Restoration Review, and Mit Review.

• Hold quarterly calibration meetings with contractors.

• Participate in the ACCESS Conference as a presenter, facilitator, and sponsorship recruiter.

• Discuss and showcase Altimeter’s service offerings.

• Perform additional duties as assigned.

⛳️ Requirements

• A Bachelor’s degree (BA/BS) or equivalent professional experience is required.

• Ability to work independently and remotely while remaining an integral part of the team.

• Proficient in computer skills, including Microsoft Office.

• Capable of reading and interpreting procedural manuals.

• Preferred experience in property insurance/property claims adjusting.

• Experience in residential and/or commercial construction is desirable.

• Familiarity with claims management/estimating software systems is advantageous.

• Ability to manage multiple tasks and prioritize effectively.

• Strong communication and relationship-building abilities.

• Results-driven with strategic and analytical thinking skills.

• Proactive in problem-solving and conducting research.

• Competent in data analysis to uncover trends and patterns.

• Strong time management skills and a focus on meeting deadlines.

• Self-motivated with a robust work ethic.

• Ability to professionally and objectively serve multiple customers with competing interests.

• Consistent and dependable attendance.

• Willingness to travel as necessary for fieldwork.

• Proficient in utilizing various computer programs for administrative tasks.

• Capable of presenting information in public forums.

• Willingness to travel as required.

🏝️ Benefits

• Remote work from a home office.

• Travel opportunities throughout the designated region.

• Reasonable accommodations provided for individuals with disabilities.