Regional Field Manager

This is a fully remote position, open to applicants in Alabama, +2 more states.

📋 Description

• Oversee contractor performance and provide guidance to ensure adherence to SLAs and program requirements

• Build and maintain relationships with carrier clients and contractors

• Resolve disputes among property owners, clients, and contractors, including conducting site visits

• Collaborate with Risk Management on issues related to workmanship and liability

• Assess contractor workload and performance to mitigate financial risks

• Carry out progress site visits for repair projects valued at $50K or more

• Evaluate and authorize interim payment requests for jobs costing $50K or more

• Follow up on leads and opportunities assigned by the Business Development team

• Oversee contractor ZIP codes, trades, and assigned carriers to enhance network coverage

• Broaden the contractor pool by identifying, interviewing, and supporting new contractors

• Provide assistance to Recruiting, Credentialing, Accounting, Legal/Risk, Restoration Review, and Mit Review teams

• Facilitate quarterly calibration meetings with contractors

• Contribute to the ACCESS Conference

• Discuss and showcase Altimeter's service offerings

• Execute additional duties as required

⛳️ Requirements

• A BA/BS degree or equivalent professional experience is required

• Capability to work remotely and independently while still being an active team member

• Proficient in computer applications, including Microsoft Office

• Ability to read and interpret documents such as procedural manuals

• Experience in property insurance or property claims adjusting is preferred

• Background in residential and/or commercial construction is advantageous

• Familiarity with claims management and estimating software systems is a plus

• Willingness to travel within the designated region, which may include overnight stays

• Capacity to drive as necessary for fieldwork

• Proficient in utilizing multiple computer programs for administrative responsibilities

• Competence in presenting information in public forums

🏝️ Benefits

• Remote work from a home office

• Coverage for travel expenses and support for required travel associated with the role

• Chance to participate as presenters, facilitators, and sponsorship recruiters at the ACCESS Conference