Regional Director of Operations – Hospitality

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide operational leadership and strategic oversight for a number of Choice-branded hotels within the designated portfolio.

• Collaborate with General Managers to enhance revenue growth, profitability, guest satisfaction, and market performance.

• Ensure adherence to brand standards, company policies, franchise requirements, and regulatory guidelines.

• Conduct property visits, operational audits, and performance assessments.

• Analyze financial statements, labor reports, operating expenses, and key performance indicators.

• Develop and implement strategies aimed at enhancing guest experience, efficiency, and property performance.

• Recruit, coach, mentor, and develop General Managers and property leadership teams.

• Assist in hotel openings, transitions, acquisitions, renovations, and brand conversions.

• Collaborate with sales, revenue management, and marketing teams to optimize occupancy, ADR, RevPAR, and market share.

• Lead accountability initiatives and performance management processes.

• Cultivate a culture centered on hospitality, employee engagement, operational excellence, and owner results.

• Communicate with executive leadership regarding property performance, challenges, opportunities, and strategic initiatives.

⛳️ Requirements

• A minimum of 5 years of leadership experience in multi-property hotel operations.

• Previous experience as a Regional Director of Operations, Area Director, Multi-Unit General Manager, or a similar hospitality leadership role is strongly preferred.

• Experience with Choice Hotels brands is highly preferred.

• Familiarity with Everhome Suites®, Cambria®, Comfort, Quality, Sleep Inn, MainStay, WoodSpring Suites, or similar brands is advantageous.

• Proven track record of successfully managing multiple hotel properties and achieving financial and operational goals.

• Strong knowledge of Front Office, Housekeeping, Maintenance, Revenue Management, Food & Beverage (where applicable), and Guest Services.

• Experience with budgeting, forecasting, P&L management, labor controls, and financial performance analysis.

• Strong capabilities in leadership, coaching, and talent development.

• Excellent communication, presentation, and relationship-building skills.

• Proficiency in hotel Property Management Systems (PMS), Microsoft Office Suite, and hospitality reporting platforms.

• A Bachelor's Degree in Hospitality Management, Business Administration, or a related field is preferred; equivalent experience will also be considered.

• Ability and willingness to travel extensively, including overnight travel.

• Must reside within a reasonable distance of a major commercial airport.

• Preferred residence in the Central or Eastern United States; qualified candidates nationwide will be considered.

🏝️ Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Paid Time Off (PTO)

• Paid Holidays

• 401(k) with Company Match

• Professional Development Opportunities

• Internal Growth & Advancement Opportunities

• Employee Hotel Discounts