Recovery Coach

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a liaison between established clients and the Bicycle Health program.

• Provide peer-based support through individual coaching and the facilitation of peer support groups.

• Accurately document client interactions in the electronic health record in real time during visits, ensuring a standard suitable for medical providers.

• Employ patient management tools to monitor client progress, sustain engagement between medical appointments, and record involvement in treatment and support services.

• Initiate discussions and educate clients regarding substance use, treatment options, and recovery processes.

• Share information about community resources, online support, and other pertinent resources available.

• Identify obstacles to participation and relay these to the relevant clinical team members.

• Consistently implement the Motivational Interviewing framework during client interactions.

• Maintain close communication with medical providers and support staff involved in the care of assigned clients.

• Attend and make contributions to assigned meetings.

• Assist in supporting program quality improvement metrics.

• Ensure consistent and predictable attendance.

• Carry out other duties as assigned.

⛳️ Requirements

• A minimum of two years of experience as a peer recovery coach, peer support worker, or addiction counselor.

• At least two years of experience in a medical practice or behavioral health setting.

• Proficient in documenting within an electronic health record and maintaining close communication with providers.

• Personal experience with substance use disorder treatment and recovery, whether through personal recovery or significant personal/professional relationships with individuals navigating SUD care.

• Outstanding written and verbal communication skills for engaging diverse audiences.

• Cultural competence and responsiveness to the varied backgrounds and needs of clients.

• Knowledge of confidentiality standards for managing client information.

• Ability to practice self-care while assisting individuals with complex needs.

• Proven capability to excel within a multidisciplinary team focused on achieving company-level objectives.

• Willingness to travel up to 5% of the time.

• Consistent and predictable attendance is required.

• Capacity to work the designated Sunday–Thursday schedule and complete the four-week training program.

🏝️ Benefits

• 3 Weeks PTO + 8.5 days of additional sick time + 10 paid holidays

• Paid parental leave

• 100% Employer Paid Medical, Dental, and Vision Insurance

• Employer Paid STD & LTD

• 401k

• $50 monthly Remote Work Stipend