Records Evaluator I

This is a fully remote position, open to applicants in United States.

📋 Description

• Analyze and evaluate student academic and non-collegiate records for precise transfer-credit assessment.

• Determine eligibility for admission and requirements for degree, certificate, and credential programs.

• Assess undergraduate and graduate coursework from both domestic and foreign institutions, military training, examinations, and other non-traditional sources.

• Conduct SOAR audits and manually adjust Academic Advisement Reports to reflect transfer credits.

• Generate timely Academic Advisement Reports and update relevant system records.

• Input and modify course equivalencies within the Transfer Equivalency System (TES).

• Review and rectify transcript-processing data and student academic records.

• Examine student files for scholarship eligibility.

• Interpret and clarify degree requirements, academic policies, and procedures.

• Address student transfer-credit inquiries and devise solutions for unique cases.

• Liaise with students, advisors, faculty, Campus Directors, and university departments regarding evaluations and policies.

• Conduct re-evaluations following changes in degree objectives or credits.

• Prepare estimates, pre-evaluations, and course equivalencies for academic stakeholders and committees.

• Process requests for concurrent enrollment, Student Agreements, challenge/credit-by-exam requests, course waivers, program modifications, and plan adjustments.

• Review academic advisement reports to confirm bachelor conferral dates and GPA requirements for graduate evaluations.

• Support Registrar’s Office departments with course substitutions, equivalencies, degree audits, and transcript verification.

• Engage in departmental and special projects; perform additional assigned tasks.

⛳️ Requirements

• A minimum of one (1) year of experience in record keeping, customer service, or a related field is required.

• Experience in higher education is preferred.

• Familiarity with working in a technology-driven environment is preferred.

• All skills, abilities, and educational backgrounds will be taken into account for minimum qualifications.

• Strong organizational skills and ability to manage multiple tasks.

• Excellent interpersonal, verbal, and written communication capabilities.

• Capacity for critical thinking and problem-solving in complex situations.

• Ability to make subjective and professional assessments and accurately interpret records against established criteria.

• Strong attention to detail and commitment to follow-through.

• Understanding of academic and business practices in an online setting.

• Knowledge of university policies and procedures, including updates.

• Strong customer service orientation.

• Ability to manage conflicts arising from student concerns or escalations.

• Ability to remain focused on solutions while adhering to university policies and federal regulations.

• Proficiency in multitasking and prioritizing tasks effectively.

• Ability to utilize email and other technology-based communication tools.

• Commitment to maintaining confidentiality and demonstrating integrity consistently.

• Proficient in Microsoft Word and other Microsoft Office applications.

🏝️ Benefits

• Comprehensive well-being benefits for you and your family.

• Total rewards package.

• Remote work arrangement.

• No travel required.