RCM Supervisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and direct the RCM team, ensuring effective management of performance metrics.

• Conduct monthly evaluations of quality standards.

• Supervise staff scheduling while ensuring compliance with time and attendance policies.

• Oversee RCM operations, focusing on workload distribution, efficiency improvements, minimizing rework, and reducing costs.

• Recognize problems, create action plans, and escalate issues as necessary.

• Provide training, development, motivation, and support to team members to enhance their skills, knowledge, and attitudes.

• Foster a work environment that encourages communication, boosts morale, enhances engagement, and supports team member growth.

• Identify performance gaps and opportunities for improvement, executing action plans accordingly.

• Address requests, emails, messages, phone calls, issues, escalations, account inquiries, and resolutions from staff, leadership, and centers.

• Ensure timely completion of accounts referred to the Supervisor.

• Participate in or lead assigned meetings, documenting agendas and notes as required.

⛳️ Requirements

• Possess a High School diploma or GED equivalent.

• Have 4+ years of experience in medical billing/RCM, including supervisory experience or proven leadership abilities.

• Demonstrate advanced knowledge of UB-04, EOB interpretation, A/R, CPT, and ICD-9 coding.

• Exhibit excellent knowledge of Revenue Cycle Management operations, particularly concerning Outpatient Mental Health and Commercial payors.

• Understand Medicare regulations, compliance, and HIPAA requirements.

• Be proficient in the MS Office suite.

• Possess intermediate to advanced skills in Excel and Word.

• Communicate clearly and effectively in both verbal and written forms.

• Demonstrate strong organizational and prioritization skills to manage multiple concurrent initiatives effectively.

• Maintain discretion and confidentiality while handling PHI and Patient Identifiable Data.

• Be legally authorized to work in the United States.

• Have experience collaborating with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and various cultural aspects.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• AD&D insurance

• Short- and long-term disability insurance

• Life insurance

• 401k retirement savings plan with employer match

• Paid parental leave

• Paid time off

• Holiday pay

• Employee Assistance Program