RCM Strategy, Operations

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee RCM implementations from start to finish, spanning discovery to go-live.

• Evaluate customer billing workflows and configure Ease accordingly.

• Analyze payor contracts and convert requirements into operational and product strategies.

• Create and provide RCM training sessions for both new and existing clients.

• Collaborate closely with the product team to develop, test, and enhance RCM features.

• Resolve billing problems and AR exceptions directly with clients.

• Record insights and transform them into standardized processes and product enhancements.

• Conduct sales engineering for RCM.

• Engage directly with behavioral health practices to comprehend contracts and translate them into platform configurations and product advancements.

• Take ownership of the RCM component of the platform from start to finish.

⛳️ Requirements

• 2–6 years of experience in RCM within consulting, a health tech startup, or a provider organization.

• Extensive knowledge of billing workflows, payor contracting, and claims management — preferably in the behavioral health sector.

• Proficient in reading an EOB, recognizing denial patterns, and determining the next steps.

• Habitually utilize AI tools to enhance efficiency and productivity in all tasks.

• Comfortable navigating ambiguity and rapidly shifting contexts.

• Background in behavioral health revenue cycle management is essential.

• Must be authorized to work in the United States.

• Must reside in a U.S. state or Washington, D.C.

🏝️ Benefits

• Direct impact on the RCM product at a company that is transforming behavioral health operations.

• Collaborate with founders and operators on meaningful challenges.

• Genuine ownership from day one.

• Option for remote work arrangement.