RCM Client Coordinator

This is a fully remote position, open to applicants in Florida, +4 more states.

📋 Description

• Conduct prompt collection activities on overdue accounts receivables.

• Prepare, revise, and submit account billing, collections, and corrections in accordance with customer contracts and associated documents.

• Accurately transfer invoices to clients within the agreed contractual timeframes.

• Deliver customer support through phone calls, emails, and client meetings to educate clients and address issues.

• Achieve a minimum average of 32 account interactions daily on a monthly basis.

• Collaborate with billing, sales, client billing, and quality departments to resolve billing and contractual concerns.

• Generate AR reports for clients, sales, quality, and executive teams.

• Review and assess accounts for the risk of suspension due to nonpayment.

• Attend designated meetings and provide detailed reports on account status.

• Address verbal and written inquiries from clients regarding account status.

• Resolve discrepancies in accounts and prepare adjustments and refunds for approval.

• Maintain precise contact information along with billing and collection records.

• Ensure transparency concerning the book of business and issues impacting prompt payments.

• Execute additional tasks that support organizational objectives.

⛳️ Requirements

• High school diploma or higher preferred.

• 1–3 years of relevant experience.

• Experience with medical billing systems is advantageous.

• Strong organizational skills and attention to detail are essential for managing, tracking, and measuring multiple administrative processes and performance outcomes.

• Proficient in advanced Microsoft Office applications.

• Exceptional time management abilities.

• Basic knowledge of medical terminology.

• Advanced written and verbal communication skills in English.

• Outstanding customer service capabilities.

• Internet access is mandatory.

• Ability to frequently communicate verbally and audibly; must possess close vision, depth perception, and the ability to adjust focus.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional growth and development.

• Flexible working hours to promote work-life balance.