RCM Client Coordinator

This is a fully remote position, open to applicants in Florida, +4 more states.

📋 Description

• Conduct timely collection activities on overdue accounts receivables.

• Prepare, modify, and submit account billing, collections, and adjustments in accordance with customer contracts and relevant documents.

• Accurately transfer invoices to clients within the timeframes specified in contracts.

• Enhance customer care through calls, emails, and client meetings to inform clients and address issues.

• Achieve a minimum average of 32 account interactions daily on a monthly basis.

• Collaborate with billing, sales, client billing, and quality departments to resolve billing and contractual discrepancies.

• Generate accounts receivable reports for clients, sales, quality, and executive teams as needed.

• Review and assess accounts for potential suspension risks due to nonpayment.

• Attend assigned meetings and provide detailed reports on account status.

• Respond swiftly to verbal and written inquiries from clients regarding account status.

• Address account discrepancies and prepare adjustments and refunds for approval.

• Maintain accurate contact information and comprehensive billing and collection records.

• Ensure transparency regarding the book of business and issues that may delay payments.

• Execute other assigned tasks that support organizational objectives.

⛳️ Requirements

• Preference for a high school diploma or higher.

• 1–3 years of relevant experience.

• Experience with medical billing systems is an advantage.

• Strong organizational skills and meticulous attention to detail are essential.

• Proficient in advanced Microsoft Office applications.

• Demonstrated time management expertise.

• Basic understanding of medical terminology.

• Advanced proficiency in written and spoken English.

• Excellent communication abilities.

• Exceptional customer service skills.

• Internet access is necessary to fulfill job responsibilities.

• Ability to talk and hear frequently, along with close vision, depth perception, and focus adjustment.

• Capability to work accurately and efficiently.

• Self-motivated with a focus on achieving goals.

• Ability to function as a team player with detail-oriented behaviors.

🏝️ Benefits

• Competitive salary and compensation package.

• Opportunities for professional growth and development.

• Supportive work environment that values teamwork and collaboration.