Ramp-up Account Manager, Italian Speaker

This is a fully remote position, open to applicants in Spain.

📋 Description

• Manage a portfolio of high-value SME clients throughout European markets while fostering sustainable revenue growth.

• Assess and rank clients based on their value.

• Actively engage with accounts through outreach initiatives and regular check-ins.

• Discover and implement upsell and cross-sell opportunities involving plans, card expenditures, invoicing, and credit services.

• Cultivate relationships with key decision-makers.

• Utilize account data, usage indicators, and portfolio trends to guide outreach efforts and commercial discussions.

• Monitor the health of accounts and take proactive measures with at-risk accounts.

• Keep track of pipeline and activities using Salesforce.

• Leverage Modjo to enhance performance and share insights with the team.

• Collaborate with onboarding, product, and support teams.

• Facilitate swift product adoption during the first 90 days post-activation, focusing on revenue generation and transitioning new customers into High Value Clients.

⛳️ Requirements

• Proficient in English, with native-level fluency in Italian.

• Minimum of 2 years of experience in account management within the fintech or B2B SaaS sectors.

• At least 1 year of experience in outbound sales or business development.

• Driven: you are motivated to succeed and strive for results without needing to be prompted.

• Commercially astute: you consider revenue per account, potential for expansion, and portfolio composition.

• Data-oriented: you rely on data to inform your decision-making.

• Adaptable to a fast-paced scale-up environment.

• Confident in communication: capable of conducting QBRs, pushing back when necessary, and escalating issues appropriately.

• Skilled in Salesforce, Google Workspace, and Slack.

• Familiarity with Modjo or similar call tools is an advantage.

🏝️ Benefits

• Access to resources and opportunities for ongoing personal and professional development.

• Flexibility to travel and work remotely or adopt a hybrid model across Europe.

• Stock Options Program available for all team members.

• Continuous support and care for employees.

• A modern, friendly, and environmentally conscious corporate culture.

• Work & Swim Program: enjoy one month in a corporate apartment in Cyprus.