Quickbooks Certified Bookkeeper

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Precisely classify transactions, reconcile accounts, and maintain organized ledgers.

• Detect and address discrepancies.

• Perform monthly financial assessments to ensure the accuracy and timeliness of clients’ financial records.

• Act as the primary liaison for small business owner clients.

• Communicate with professionalism and clarity through chat, email, and phone.

• Foster strong client relationships by presenting financial information in an accessible manner.

• Proactively identify and resolve client issues.

• Manage the client experience from beginning to end.

• Collaborate with internal teams using Salesforce and Slack.

⛳️ Requirements

• Active QuickBooks Online Certification is mandatory.

• A minimum of 3 years of experience in bookkeeping, auditing, or tax preparation.

• At least 1 year of experience in customer-facing or client service roles, preferably supporting U.S.-based clients.

• Exceptional spoken and written proficiency in English.

• Strong customer service orientation with the capability to clearly and empathetically explain financial concepts.

• Practical experience with QuickBooks Online.

• High attention to detail, excellent problem-solving abilities, and a proactive attitude.

• A degree in Accounting, Finance, or a related discipline, or equivalent professional experience.

• Must reside in the Johannesburg area.

• Availability to work during North American business hours (9 AM–5 PM PST).

• Compliance with Bench’s minimum hardware and internet specifications.

🏝️ Benefits

• Option for remote work.

• Full-time employment.

• Opportunity to engage with a streamlined accounting, HR, and hiring solution.

• Compliance with minimum hardware and internet requirements for effective communication and workflow.