Quality Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Supervise quality control and assurance operations for mills in the designated region.

• Create workflows and standard operating procedures (SOPs) and perform regular audits and inspections.

• Implement corrective and preventive measures to reduce quality issues.

• Analyze and compile quality data to identify trends, discrepancies, and areas for improvement.

• Generate periodic reports for both internal and external stakeholders, including funding organizations.

• Oversee data quality across platforms such as SurveyCTO.

• Assist in audits, research, and initiatives aimed at enhancing quality systems and data processes.

• Manage team members by setting expectations, supporting workloads, providing feedback, and addressing performance concerns.

• Conduct interviews for potential candidates and assist in the hiring process.

• Promote learning, development, and wellbeing while delivering quality assurance training.

• Develop and implement project plans, coordinating stakeholders, deliverables, and timelines.

• Track progress, organize meetings and action items, and maintain project documentation.

• Collaborate with external vendors.

• Review approval requests and ensure that outputs comply with Fortify Health quality standards.

• Identify challenges, create data-driven solutions, and document decisions and lessons learned.

• Spearhead the large-scale rollout of AI-driven Iron Spot Testing, including field adoption, training, troubleshooting, and performance monitoring.

• Enhance premix inventory management to avoid usage beyond expiry and standardize SOP implementation across regions.

• Report directly to the Senior Quality Manager.

⛳️ Requirements

• Proficiency in English and Hindi, both written and spoken.

• Willingness to travel up to 30% of working days within India.

• Demonstrated experience collaborating with cross-functional teams and managing projects.

• Bachelor's degree or higher in a relevant field such as food technology, milling engineering, biotechnology, nutrition sciences, chemistry, or a related discipline.

• Significant experience in quality assurance and control, preferably within the food industry or public health sector.

• Comprehensive understanding of food safety regulations, quality standards, and best practices.

• Strong organizational and prioritization abilities.

• Exceptional people management skills and the ability to cultivate a positive work environment.

• Excellent teamwork capabilities.

• Outstanding written and verbal communication skills.

• Strong creative problem-solving abilities and capacity to make data-informed decisions.

• Willingness to learn from challenges and setbacks.

• Experience in working remotely, independently, in the NGO or development sector, and managing teams in a growing organization is highly desirable.

🏝️ Benefits

• Opportunities for career advancement.

• Professional growth through feedback, mentorship, and access to learning resources.

• Flexible working hours.

• Options for remote or hybrid work, depending on the nature of job activities.

• Inclusive and supportive workplace culture.

• Engaging, impact-driven work.

• Transparent and well-structured systems.

• Access to training, workshops, and mentorship opportunities.

• Opportunities for upskilling and cross-functional learning.