Quality Control Inspector

This is a fully remote position, open to applicants in Vietnam.

📋 Description

• Conduct quality control inspections on Mercana products throughout the manufacturing process and following its completion.

• Utilize established standards, protocols, and the Qarma application to evaluate product quality.

• Generate detailed inspection reports in Qarma, documenting defects, discrepancies, and any issues encountered.

• Collaborate closely with the Canadian Quality Control team to ensure alignment on standards and expectations.

• Work in partnership with factory personnel to address quality issues and provide necessary guidance.

• Directly communicate quality concerns to factory management and escalate persistent issues to the Quality Management team and local leadership.

• Team up with factory and Product Development teams to pinpoint root causes and implement corrective measures.

• Ensure that quality improvements are communicated and executed through the Qarma system.

• Assist in the onboarding and ongoing development of QC Assistants by reviewing their work and offering feedback.

• Oversee the inspection schedule and proactively identify risks.

⛳️ Requirements

• Bachelor's degree or equivalent practical experience.

• Demonstrated experience in quality control inspections within the furniture, home decor manufacturing, or a related industry.

• Knowledge of quality control standards and protocols.

• Experience working with international teams.

• Proficiency with Qarma software is preferred.

• Strong attention to detail and consistency in evaluations.

• Effective written and verbal communication skills in English for reporting and collaboration purposes.

• Analytical mindset with the capability to identify root causes of quality issues.

• Ability to work independently as well as collaboratively within a cross-functional team.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• A dynamic and collaborative work environment.