Quality Assurance Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Perform comprehensive quality assurance audits across both clinical and operational workflows.

• Assess documentation, reports, and case materials for precision, compliance, and adherence to healthcare standards.

• Utilize QA audit tools and platforms, such as CentralReach, to assess performance and recognize areas for improvement.

• Analyze and apply healthcare regulations and standards across various scenarios and cases.

• Offer constructive feedback and suggestions for enhancement.

• Conduct data analysis using Excel and other tools to monitor trends, identify risks, and aid in decision-making.

• Collaborate with cross-functional teams to uphold and enhance quality standards.

• Develop and refine QA processes, frameworks, and documentation.

• Convert complex findings into clear, concise, and actionable insights for stakeholders.

• Oversee multiple audits and projects concurrently utilizing project management tools.

• Engage in the recruitment process, including application review, one-way video interviews, recruiter discussions, client matching, interview preparation, and feedback stages.

⛳️ Requirements

• Prior experience in quality assurance, healthcare administration, compliance, auditing, or a similar position is preferred.

• Background in ABA or healthcare is highly beneficial.

• Exceptional attention to detail and precision.

• Strong organizational and time-management capabilities.

• Excellent written and verbal communication skills.

• Comfortable reviewing extensive information and pinpointing discrepancies.

• Proficient in spreadsheet and computer applications.

• Capacity to maintain confidentiality when dealing with sensitive information.

• Strong follow-through and accountability.

• Ability to work independently and consistently meet deadlines.

• Comfortable providing professional and constructive feedback to team members.

• Strong analytical and problem-solving abilities.

• Availability to work US hours (9am–5pm EST).

• Ability to operate as an independent contractor.

🏝️ Benefits

• Competitive compensation package.

• Flexible work schedule.

• Opportunities for professional development and growth.