Quality Assurance Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate outlines, design documents, storyboards, and finished courses for grammar, spelling, punctuation, formatting, and overall consistency.

• Ensure that deliverables are in accordance with client style guides, terminology, tone, and formatting standards.

• Confirm that revisions from earlier review phases have been accurately implemented.

• Assess narration and voiceover for pronunciation, pacing, timing, quality, and synchronization.

• Test navigation elements, buttons, links, interactions, branching logic, and assessments.

• Perform accessibility evaluations in accordance with WCAG 2.1/2.2 AA and Section 508 standards.

• Test keyboard navigation, screen reader compatibility, focus order, captions, transcripts, alt text, and color contrast.

• Validate course seat time and assessment quality against project specifications and learning objectives.

• Document QA findings and relay issues to project teams.

• Engage in Alpha and Beta review cycles.

• Re-test resolved issues prior to final approval.

• Raise recurring quality issues with the appropriate leadership.

⛳️ Requirements

• A minimum of 2 years of Quality Assurance experience in eLearning, instructional design, or digital content production.

• Outstanding written English skills with a keen eye for grammar, spelling, and consistency.

• Proficiency in Articulate Storyline, Rise, or other similar eLearning authoring tools.

• Familiarity with instructional design principles and terminology.

• Experience reviewing content for compliance with WCAG 2.1/2.2 AA and Section 508 accessibility standards.

• Experience testing screen readers, keyboard navigation, captions, transcripts, and assessing color contrast.

• Strong organizational abilities with a background in documenting issues and tracking resolutions.

• Excellent communication and teamwork skills.

• Preferred: experience in reviewing highly interactive eLearning, scenario-based learning, gamified content, simulations, or VR experiences.

• Preferred: experience collaborating with distributed production teams.

• Preferred: previous background in production or instructional design.

🏝️ Benefits

• Collaborative team environment.

• Opportunity to work alongside instructional designers, developers, creatives, and strategists.

• Engage in the development of learning solutions for organizations globally.

• Fully remote work arrangement.